Legal Intake Specialist (Philippines)
Manila - Philippines
Job Summary
This is a remote position.
Job Overview:
Key Responsibilities:
-
Handle inbound SSDI inquiries and conduct initial client intake.
-
Gather and accurately document caller information.
-
Assess potential client eligibility based on intake guidelines.
-
Maintain professionalism and confidentiality when handling sensitive information.
Qualifications:
-
Excellent English communication skills with a neutral accent.
-
Previous experience in intake customer service or call handling preferred.
-
Familiarity with SSDI is an advantage.
-
Spanish proficiency is a plus but not required.
-
Must be willing to work from 6:00pm - 2:00am Central Time