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Legal Intake Specialist (Philippines)


Job Location:

Manila - Philippines

Monthly Salary: Not provided by the employer
Experience Required: 1-3years
Posted: 24 October 2026 (Yesterday)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Job Overview:


We are looking for an Intake Specialist to handle inbound calls related to Social Security Disability Insurance (SSDI). The ideal candidate should have excellent communication skills a neutral English accent and the ability to assist callers professionally and empathetically.


Key Responsibilities:

  • Handle inbound SSDI inquiries and conduct initial client intake.

  • Gather and accurately document caller information.

  • Assess potential client eligibility based on intake guidelines.

  • Maintain professionalism and confidentiality when handling sensitive information.



Requirements

Qualifications:

  • Excellent English communication skills with a neutral accent.

  • Previous experience in intake customer service or call handling preferred.

  • Familiarity with SSDI is an advantage.

  • Spanish proficiency is a plus but not required.

  • Must be willing to work from 6:00pm - 2:00am Central Time