Learning and Development Sr. Associate

Key Responsibilities

Manage the end-to-end coordination of assigned learning and development programs

Ensure smooth scheduling logistics communications and delivery of training sessions

Support learning portfolio management and monitor program timelines

Work closely with stakeholders facilitators and internal teams to ensure successful program execution

Anticipate and resolve program delivery issues and scheduling conflicts

Maintain high standards for participant experience and engagement

Gather feedback and evaluate the effectiveness of learning programs

Prepare and maintain training materials trackers reports and documentation

Support process improvement initiatives within Learning Operations

Assist in data reporting dashboards and learning metrics

Use Learning Management Systems (LMS) to manage course administration and learner records

Qualifications

Bachelors Degree in Human Resources Business Administration Education or related field

At least 3 years of experience in learning administration HR operations events coordination administrative support or training program support

Strong oral and written English communication skills

Excellent stakeholder management and communication skills

Shared Services experience

Proficient in Microsoft Office Suite

Experience using Learning Management Systems (LMS) is an advantage