Lead Technical Program Manager

Job Description:

We are looking for a Lead Technical Program Manager to join our Global Technology team at MBPS. This Director-equivalent role will provide strategic program leadership across internal reporting governance and executive stakeholder engagement. The incumbent will partner with leaders across technology business and functional areas to drive transparency strengthen operating discipline manage cross-functional priorities and ensure timely high-quality insights that support decision-making and delivery outcomes.

Position Responsibilities:

• Lead the design management and continuous improvement of internal reporting frameworks governance routines and executive-level operating rhythms across the area of responsibility.
• Partner with technology business functional and executive leaders to align priorities surface risks and dependencies and support timely decision-making across strategic programs and delivery commitments.
• Own preparation and delivery of executive-ready updates governance materials performance insights and leadership reporting that provide clear visibility into progress risks issues and outcomes.
• Drive cross-functional program governance by establishing clear accountability cadence escalation paths and follow-through mechanisms across teams and leadership groups.
• Identify opportunities to strengthen delivery discipline improve reporting quality simplify governance processes and build scalable ways of working across the organization.

Required Qualifications:

• Bachelors degree in Computer Science Information Technology Business Administration Finance or another relevant field; equivalent post-secondary education or experience may be considered.
• Extensive experience in technical program management service delivery governance business management or technology operations within a complex cross-functional environment.
• Demonstrated ability to engage influence and communicate with senior leaders and executives including the preparation of concise executive-ready materials and decision support.
• Strong governance reporting risk management and program execution skills with the ability to translate complex information into clear insights and actionable priorities.
• Proven ability to manage competing priorities drive alignment across stakeholders and maintain disciplined follow-through across multiple initiatives.
• Strong analytical problem-solving facilitation and communication skills with high attention to detail and quality.
• Amenable to work in a hybrid set-up (3x onsite per week)
• Amenable to work in the assigned shift

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .