Lead Associate Process Training (Quezon City)

New Hire Training for  GDS Training TNI and TNA to program the modules as per the process changes and needs Identify Trainee strengths and build them and identify areas of improvement and provide concrete work plan for improvement Control absenteeism and attrition and motivate the team Prepare Daily Training Summaries to keep all parties concerned updated with regards to headcount training progress performance management and attrition Keep up-to-date on overall activities of the training class identify problem areas and take corrective actions ensure the timely and accurate production or reproduction of needed training materials preparation of training supplies and reservations of training rooms in cooperation with the Training Assistant Routinely provide guidance to and assist in the training of less experienced staff Manage trainee discipline and grievances Perform other duties and responsibilities that may be assigned from time to time

Qualifications :

- Completed at least 2 years in college
- Must have at least 3 years of relevant experience handling Process Training for GDS Travel Accounts
- Must have experience using any GDS Tool (Sabre Amadeus Galileo etc.)
- Plus if experienced handling Corporate Travel Accounts

Additional Information :

Benefits and Company Perks:

Structured career path
Growing and expanding team more internal career progression opportunities for all
Safe work environment
Free HMO coverage from day 1 including your domestic partner
Skills training opportunities
Paid leaves
Annual appraisal

Remote Work :

No

Employment Type :

Full-time