Junior Associate HR Shared Services

Provides centralized human resource services spanning payroll total rewards and other transactions. Ensures efficiency of service center operations technology and transaction processes. Establishes standards and procedures for handling employee questions transactions and administration of human resource programs. Coordinates services with human resource information systems human resource program managers and technology specialists.

Perform day-to-day GHRS operations functions and duties ensuring adherence to service level standards and metrics

Administer ServiceCentral resolutions based on assigned access and other HR systems-related support

Assists with maintaining accurate employee records including associate personal files

Participate in ad hoc projects pertains to Human Resources and/or office-wide issues

Follow the defined processes in GHRS. Cooperate on focused process efficiency monitoring of workload and the implementation of the improvement projects

Identify the potential for better team efficiencies and agree with the leader on their implementation

Fully responsible for keeping employee data accuracy and privacy

Facilitate monitoring of teams tasks and accurate entry of completion in trackers

Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas

Enrich the processes and the value added services for the internal customer

Facilitate professional excellence through quality delivery of GHRS tasks expertise in the process mapping and the process designing.

• Bachelors Degree
• Minimum 1 year work experience
• Strong written and verbal communication skills.
• Ability to plan and prioritize workload.
• Ability to use own initiative but work under instruction as required.
• Ability to work as part of a team and alone with a can do attitude.
• Maintain good working relationships with colleagues across HR.
• Ability to provide a high standard of customer care.
• Methodical and organized
• Quick Learner and self-motivated.
• Flexible and adaptable to changes.
• Working knowledge of Excel and Word will be preferred.
• Willing to be assigned on rotating shift and in North America hours.