Invoice to Cash Senior Team Lead – Reporting & Analytics

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the worlds largest and most broadly-based healthcare company.

As a member of our Global Finance team you will have exclusive access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.

At J&J Global Finance we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective more efficient and improve customer experience. We are proud to be an equal opportunity employer.

This role is part of the Global Services Finance team in the Invoice to Cash process area. The Global Services Finance organization provides best-in-class cost-effective financial services and compliancein a J&J wayto our Operating Companies around the world.

The I2C Senior Team Lead (Reporting & Analytics) is accountable for end-to-end service delivery within the Invoice-to-Cash Reporting & Analytics function as part of J&J Global Services Finance. This role plays a critical part in delivering and executing the reporting strategy enhancing data visibility and enabling data-driven decision-making through advanced analytics automation and effective stakeholder engagement. The position is also responsible for team capability development performance management and consistent delivery of high-quality Reporting & Analytics outputs. This role reports to the I2C Manager.

Key Responsibilities:

1) Be compliant with applicable laws and regulations and follow guidelines in the J&J Credo.

2) Maintain Operational Excellence

Reporting & Analytics Delivery

• Own and drive end-to-end I2C Reporting & Analytics delivery across Cash Application Credit Management and Collections.
• Define and standardize reporting frameworks KPIs and dashboards aligned with enterprise priorities.
• Ensure consistency scalability and accuracy of reporting outputs across regions and processes.
• Provide oversight of period-end and financial close reporting activities.
• Translate data into insights highlighting key trends risks and opportunities.
• Deliver forward-looking analysis to support performance monitoring and decision-making.

Cross-Functional Engagement and Enterprise Alignment

• Lead performance discussions governance forums and business reviews.
• Influence decisions and drive accountability for outcomes across functions.
• Partner with various stakeholders.
• Act as a trusted advisor on I2C performance risks and opportunities.

Compliance Governance & Risk Accountability

• Execute all activities in compliance with internal controls policies and audit requirements including WWP ICH DTP and other applicable standards.
• Oversee data quality management and issue resolution processes.
• Approve and manage exceptions reporting standards and governance frameworks.
• Mitigate financial and operational risks through robust reporting oversight
  

Capability Building Transformation & Continuous Improvement

• Lead and sponsor continuous improvement initiatives to enhance effectiveness efficiency and customer experience and insights.
• Champion adoption of new tools analytics automation and ways of working.
• Contribute to development of global policies playbooks and governance models.
• Support pilot initiatives change management and scaling of best practices across markets.

People Leadership & Talent Development

• Lead coach and develop a team fostering capability depth.
• Set clear performance expectations conduct regular reviews and drive accountability for results.
• Identify skill gaps and drive targeted upskilling in reporting analytics data interpretation and insights.
• Promote a culture of collaboration ownership compliance and continuous improvement.

Qualifications:

Education

• Bachelors degree or equivalent is required preferably in Accounting or Finance or related business discipline.
• CPA CMA MBA or other relevant professional certifications are preferred.

Experience & Background

• More than 6 years of relevant work experience preferably in Finance InvoicetoCash operations.
• At least 4 years people leadership experience including performance management coaching and talent development.
• Strong background in Finance AR processes and compliance requirements.
• Experience in reporting analytics or performance management including working with large datasets and business insights.
• Experience in a shared service BPO or multinational environment is an advantage.

Skills & Competencies

• Strong financial analysis risk assessment and decisionmaking capability.
• Ability to translate data into meaningful insights and business context.
• Strong stakeholder management and drive enterprise-wide alignment.
• Strong verbal and written English communication skills with confidence presenting recommendations to management.
• Ability to lead through ambiguity exercise judgment manage change balance competing priorities and deliver results in complex and agile environments.

Systems & Technology

• Advanced proficiency in ERP systems
• Strong experience with reporting and analytics tools (ex. Power BI Tableau or equivalent)
• Familiarity with automation and data tools (ex. Power Query macros) is an advantage

Work Requirements

• Willingness to work on shifts to align with global assignment (ex. midshift or nightshift).
• Willingness to work onsite with flexibility for a temporary hybrid setup where applicable.

Other

• Foreign language capability (other than English) is a plus.
  

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