Intake Coordinator

RemoteVA PH

Job Location:

National Capital Region - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title: Intake Coordinator (Part-Time)

We are looking for a compassionate and customer-focused Intake Coordinator to make outbound calls to existing leads and assist them in getting set up for free government meal programs. The ideal candidate should have excellent communication skills be comfortable speaking with diverse communities and provide outstanding customer service.

Schedule: Part-time (Eastern Standard Time)

Key Responsibilities:

Make outbound calls to existing leads and applicants
Assist individuals with enrollment for free government meal programs
Provide accurate information and answer customer questions professionally
Follow call scripts and intake procedures
Maintain detailed and accurate records of calls and applicant information
Schedule follow-ups and ensure all required information is collected
Communicate professionally with clients in English Arabic and/or Spanish
Maintain confidentiality and handle sensitive information responsibly

Requirements

Strong customer service and communication skills
Fluent in Arabic and/or Spanish preferred
Comfortable making outbound calls daily
Good listening and problem-solving abilities
Organized and detail-oriented
Ability to work independently and follow procedures
Previous call center intake coordination or customer support experience is a plus

Benefits

Weekly Pay
Work from home
Negotiable rate depending on the experience

Job Title: Intake Coordinator (Part-Time) We are looking for a compassionate and customer-focused Intake Coordinator to make outbound calls to existing leads and assist them in getting set up for free government meal programs. The ideal candidate should have excellent communication skills be comfor...