Instructional Designer Sr

About the OpportunityAre you passionate about designing learning experiences that drive real performance outcomesnot just content completion Do you thrive in fast-paced evolving environments where curiosity critical thinking and collaboration are essential to success If so wed love to meet Global Customer Office (GCO) Enablement & Onboarding team is responsible for designing and delivering scalable enablement solutions that accelerate employee readiness support business transformation and improve performance across customer-facing teams a Senior Instructional Designer Enablement you will play a critical role in translating business needs into engaging practical and scalable learning experiences that help Daymakers perform effectively in real work environments. We are looking for someone who is comfortable partnering directly with stakeholders and subject matter experts to uncover learner needs challenge assumptions ask thoughtful questions and shape the right enablement solution for the business role operates in a dynamic environment with evolving priorities new technologies and ongoing transformation initiatives across GCO. Success in this role requires a strong instructional design foundation comfort working independently and the ability to move quickly while balancing quality scalability and business Youll Get to DoPartner directly with stakeholders and subject matter experts to identify learner needs business goals skill gaps and desired performance outcomesIndependently drive discovery conversations gather the information needed to build effective learning solutions and challenge assumptions to recommend the right enablement approachTranslate complex processes tools and business concepts into engaging learner-centered experiences that support behavior change application in the flow of work and measurable readiness outcomesDesign and develop scalable learning experiences across multiple modalities including eLearning facilitator-led sessions job aids assessments workflow-based learning and blended enablement solutionsCollaborate with Program Managers Learning Operations and Technology Enablement to align learning solutions with business goals delivery needs AI-enabled tools automation opportunities and learner experience standardsFacilitate onboarding or enablement sessions when live delivery supports learner engagement or business outcomesGather learner feedback engagement insights and performance data to continuously improve learning effectiveness and scalabilityIndependently manage multiple projects and shifting priorities with strong ownership proactive communication sound judgement and consistent follow-through with appropriate urgency for a fast-paced environmentStay current on instructional design trends learning technologies AI-enabled workflows and best practices to continuously evolve enablement approachesComplete administrative responsibilities project updates and required communications accurately and on timePerform other duties as assigned to support Dayforce goals and objectivesSkills and Experience We Value3 years of experience in instructional design enablement learning development or a similar role in a corporate or professional services environmentStrong instructional design capability with experience translating complex business concepts into clear practical and engaging learning experiences across multiple modalities including eLearning virtual instructor-led training workflow-based support job aids and blended learning solutions Experience designing and developing digital learning solutions using tools such as Microsoft PowerPoint Word and Teams Articulate 360 (Rise Storyline) Adobe Captivate Camtasia Vyond or similar tools Strong consultative communication and stakeholder partnership skills with the ability to influence stakeholders manage expectations and work effectively across teams and levels of the organization Proven project management and organizational skills with the ability to manage multiple competing priorities proactively communicate with stakeholders and independently drive work forward to meet deadlines Strong critical thinking and problem-solving skills with sound judgment and the ability to challenge assumptions identify risks and recommend practical scalable solutions Comfort navigating ambiguity making decisions with incomplete information adapting to evolving priorities and escalating risks appropriatelyCuriosity and willingness to learn new tools technologies methodologies and business processes quicklyWhat Would Make You Really Stand OutExperience supporting onboarding or ongoing enablement programs for customer-facing teams in a global organizationExperience in SaaS consulting HCM or other technology-driven environmentsExperience designing learning tied to measurable business outcomes such as productivity quality readiness or adoption metricsExperience leveraging AI tools to accelerate learning design streamline development workflows or enhance learner experiences.