HR Systems Analyst

Job Summary: HR Systems Analyst (Global HRIS)

Department: People Operations

Reports To: People Operations Team Lead (Global HRIS)

The HR Systems Analyst is responsible for the administration configuration maintenance optimization and continuous improvement of the organizations Human Resources Information Systems (HRIS) time and attendance platform and all other HR systems currently owned by the People Operations Team. This role serves as the technical expert for the companys HR technology ecosystem ensuring that all HR platforms remain secure scalable compliant and aligned with evolving business and client needs.

Working closely with the HRIS Team Lead Senior People Operations Specialist (Global HRIS) Compensation and Benefits team Payroll team Global Technology Excellence team internal stakeholders clients and external system vendors the HR Systems Analyst manages system configurations organizational changes workflow automation reporting integrations troubleshooting and system enhancements across all HR platforms.

This role supports both internal operations and client organizations by translating business requirements into effective system solutions. The HR Systems Analyst is expected to develop deep expertise across all HR technologies within the organization proactively identifying opportunities to improve processes automate workflows and maximize system capabilities as the companys technology portfolio continues to grow.

Job Duties and Responsibilities:

HR Systems Administration & Configuration

• Serve as the system administrator for People-owned HR platforms ensuring the security stability and integrity of all HR systems.
  

• Configure and maintain system settings organizational structures workflows automations approval processes user permissions security roles and business rules.
  

• Implement system updates resulting from global organizational restructuring client requirements new business processes and evolving operational needs.
  

• Configure new modules features and functionality while ensuring system configurations remain aligned with global business objectives.
  

• Monitor overall system performance and proactively identify opportunities to optimize processes automate manual work and improve the user experience.
  

• Stay current on vendor product releases and recommend new features or enhancements that add value to the organization and its clients.
  

Global Client & Stakeholder Support

• Serve as the primary HR systems consultant for internal stakeholders and assigned client accounts.
  

• Gather analyze and translate business requirements into scalable HR system configurations and technical solutions.
  

• Support client-specific configurations enhancements organizational changes and system implementations.
  

• Troubleshoot system issues perform root cause analysis and coordinate with vendors to resolve complex technical concerns.
  

• Deliver system demonstrations user support and technical guidance while promoting best practices and effective platform utilization.
  

• Build strong partnerships through responsive consultative and solution-oriented support.
  

Data Management Reporting & Governance

• Perform data imports exports migrations bulk updates and system validations while maintaining high levels of data integrity.
  

• Develop maintain and analyze standard and ad hoc reports dashboards and operational metrics to support business decision-making.
  

• Support payroll compliance audits and reporting requirements by ensuring accurate and consistent HR data across all platforms.
  

• Maintain comprehensive system documentation including configurations workflows integrations business rules and administrator guides while ensuring compliance with governance standards and audit requirements.
  

Vendor & Technology Management

• Act as the primary liaison for assigned HR technology vendors managing support tickets enhancement requests escalations and issue resolution through completion.
  

• Participate in vendor meetings product reviews and release discussions to stay informed of product roadmaps and emerging capabilities.
  

• Evaluate and recommend new technologies features and system enhancements that improve operational efficiency and support business and client objectives.
  

HR Operations

• Maintain HR system documentation standard operating procedures (SOPs) training materials and process guides.
  

• Upload and maintain employee records including new hires employee movements and ERP integrations ensuring data accuracy across all HR systems.
  

• Organize maintain and securely archive employee records (201 files) and ensure all HR documentation is properly backed up in the companys cloud storage.
  

• Draft HR memoranda and support the development review and continuous improvement of HR policies and procedures.
  

• Maintain and monitor HR operational trackers including the Employee Referral Bonus Tracker ensuring data accuracy and timely updates.
  

Requirements

Qualifications:

• Candidate must have 3-5 years of experience in HR Systems Administration (support enhancements troubleshooting stakeholder management)
  

• Candidate must have an end-to-end experience rolling out and implementing at least one (1) HR system
  

• Candidate must have experience using UKG WFM platform (timekeeping and attendance) preferable to have experience using Deel HR Platform
  

• Candidate must be willing to work in the mid-shift (3 PM - 12 MN) schedule on a hybrid setup (offices are based in BGC and Aguirre)
  

• Candidates whove had experience in working in a fast-paced organization are preferred
  

• Candidates whove had experience working in a global shared services environment are preferred