HR ServiceNow Application Engineer

Role Overview

We are seeking a skilled HR ServiceNow Application Engineer to join our this role you will focus on building optimizing and maintaining a robust platform utilized by internal IT customer teams across the enterprise. You will act as a collaborative consensus builder aligning engineering strategies and system designs with organizational architecture standards application frameworks and core business goals.

Key Responsibilities

• Feature Delivery & Adoption: Manage and execute tasks within Azure DevOps that align with broader product features. Drive platform engagement by communicating new capabilities and process enhancements to users to increase enterprise-wide adoption.
  
• Platform Governance: Implement tools and workflows that reinforce a stable platform environment. Guide ongoing development efforts and document best-practice standards for the organization.
  
• CI/CD & Automation: Oversee the Continuous Integration and Continuous Delivery (CI/CD) lifecycle. Create and update test automation frameworks specifically for Human Resources Service Delivery (HRSD) workflows and associated ServiceNow APIs.
  
• Cross-Functional Alignment: Partner with stakeholders to ensure systems engineering blueprints fit seamlessly within defined architectural boundaries and long-term application strategies.
  

Qualifications & Experience

• Education: Bachelors degree in Information Technology Computer Science Engineering or a related technical discipline.
  
• ServiceNow Expertise: Strong foundational knowledge of the ServiceNow platform and HRSD processes. Previous exposure to additional modules such as CMDB and ITSM is considered a distinct advantage.
  
• Core Technical Skills: Practical experience with ServiceNow Flow Designer Automated Test Framework (ATF) and end-to-end Service Catalog development and deployment.
  
• Integrations & Cloud: Hands-on experience with API testing system integrations and deployment alongside a solid understanding of Azure fundamentals and Azure DevOps.
  
• Collaboration & Communication: Proven ability to coordinate across multiple distinct product teams manage stakeholder relationships and communicate technical concepts clearly to diverse end-users.