HR Operations Associate

Key Responsibilities

Manage the full employee lifecycle process from onboarding to offboarding

Handle day-to-day HR operational and administrative tasks

Serve as the first point of contact for employee HR inquiries and concerns

Resolve escalate or route HR-related cases following company protocols

Maintain accurate employee records and HR documentation

Support payroll benefits and absence management processes

Ensure compliance with labor laws HR policies and company standards

Partner with business leaders on employee-related concerns

Help improve employee engagement and workplace experience

Support continuous improvement of HR processes and service delivery

Promote an inclusive and positive work culture

Use HR systems digital tools and case management platforms efficiently

Qualifications

Bachelors Degree in Human Resources Business Administration or any related field

At least 1 year of HR experience

Strong English communication skills both written and verbal

Experience in HR operations employee lifecycle or shared services

Familiarity with HR case management systems and HRIS tools

Knowledge of labor laws and HR compliance

Comfortable handling employee and stakeholder concerns independently