HR Manager (Taguig)

Trusting Social is an AI Fintech pioneer thats revolutionizing credit access in emerging markets. Our mission is Advancing AI to Meet the Financial Needs of Everyday Consumers with Empathy. Weve assessed over 1 billion consumers across four countries and were on a mission to provide 100 million credit lines using the power of AI and Big Data.

You will own the full HR function for Trusting Social Philippines from talent acquisition and HR operations to employee experience and people analytics. As we scale from a lean early-stage team toward full commercial operations you will be the architect of the people systems processes and culture that make this office a place where top talent chooses to stay and grow. You will partner directly with the Philippines leadership team and the broader TS People function to ensure every hire program and policy is built for pace compliance and impact.

This role is for someone who doesnt wait for an HR problem to become visible before solving it someone who reads engagement signals early challenges how things have always been done and is equally sharp at designing a scalable onboarding program as they are at navigating a complex employee relations case. You will thrive here if you are intentional in how you build trust across the organization and bold enough to raise the bar on what HR can deliver in a high-growth fintech environment.

Talent Acquisition & Workforce Planning

• Own end-to-end recruitment for the Philippines office from role briefing and sourcing through assessment offer and close
• Build proactive sourcing pipelines via LinkedIn job boards referrals and direct outreach; conduct talent mapping and competitor benchmarking to stay ahead of the market
• Drive candidate experience and employer branding to position TS Philippines as a destination for top fintech and tech talent
• Partner with hiring managers to define role requirements set hiring timelines and hold the process accountable to outcomes

HR Operations & Compliance

• Design implement and continuously improve HR processes policies and documentation owning them end-to-end not just executing them
• Ensure full compliance with Philippine labor law DOLE regulations and internal HR standards; maintain audit-ready records at all times
• Manage payroll coordination with third-party vendors benefits administration (including HMO) and HRIS data accuracy
• Prepare job offer analyses compensation benchmarking and headcount reports that inform leadership decisions grounded in data

Employee Experience & Engagement

• Build and run programs that drive retention engagement and a high-performance culture tracking outcomes not just activities
• Own onboarding and offboarding programs end-to-end; ensure every new hire lands well and every departure is handled with care
• Serve as the primary point of contact for employee relations listening before escalating and resolving issues before they compound
• Organize engagement events HR communications and recognition initiatives that reinforce the companys values and culture

Performance & Development

• Drive the performance management cycle goal-setting mid-year reviews year-end calibration and follow-through with managers
• Partner with team leads on coaching career development conversations and capability building
• Identify learning gaps and coordinate development initiatives that build the skills the business needs next

AI-Powered HR Operations

• Use AI tools actively to streamline HR documentation recruitment workflows reporting and policy drafting delivering more without adding headcount
• Synthesize people data into insights that inform headcount planning engagement decisions and compensation strategy; build dashboards that give leadership a real-time view of key HR metrics
• Experiment proactively with AI-powered workflows and evaluate outputs critically before acting on them

Experience & Background

• 5 years of HR experience with at least 2 years in an HR management or senior generalist role
• Solid working knowledge of Philippine labor law DOLE regulations and HR compliance requirements
• Proven track record across both recruitment and HR operations youve owned the full cycle not just one part
• Experience with HRIS platforms ATS tools and HR data reporting; fintech tech or startup background is a strong plus

How You Work

• Insights & AI Readiness You use people data and AI tools to drive HR decisions; you synthesize engagement signals attrition patterns and headcount data into clear recommendations and apply AI to scale what you deliver
• Bias for Action You spot a gap in process or culture and move without waiting for a mandate; you produce results not just plans
• Cross-domain Competence You move naturally across recruitment ops compliance and engagement coordinating with finance legal and business leads without losing pace
• Growth Mindset You treat every attrition event failed hire or engagement dip as a learning signal and raise the bar on what the HR function can deliver

Skills & Competencies

• Business Owner You own HR outcomes for the Philippines office end-to-end; you make calls without waiting for central approval and are accountable for results not just activities
• Domain Expert You can navigate a DOLE compliance audit redesign an onboarding program and advise a manager on a sensitive employee relations case all in the same week; you document edge cases before they become incidents
• Relationship Manager You build trust quickly with employees and leaders at every level; retention and engagement metrics move because of the relationships you invest in
• AI Operator You keep HR workflows documentation and AI-assisted outputs above quality threshold; you identify manual bottlenecks and eliminate them proactively
• Strong English communication skills (spoken and written professional fluency required)
• High adaptability and comfort operating in fast-paced ambiguous environments

Join our vibrant team and enjoy:

• Competitive compensation package including yearly performance bonus.
• HMO coverage for employee 2 dependents.
• Hybrid work setup (2 days onsite / 3 days WFH).
• AI productivity tools (Claude Cowork).
• Onsite lunch with multiple options including vegetarian.
• Grab for work allowance and fully equipped workstations.
• Generous leave policies including annual leave sick leave and flexible work hours.
• Government-mandated benefits (SSS PhilHealth Pag-IBIG).
• Work alongside talented colleagues across multiple countries: the US Mexico Singapore Vietnam India Indonesia and the Philippines.
• Be part of a high-growth fintech at an exciting stage of expansion with real ownership from day one.
• Make real social impact by helping to democratize credit access for underbanked.

At Trusting Social we live by ownership integrity and agility in execution. We believe in doing whats right whats best and whats innovative. If youre smart driven and want to make a difference in the world with the most advanced and fascinating technology come join our team. We offer the runway to truly make an impact.

Learn more about us: Apply: Please submit your resume along with a cover letter detailing your interest in the role and how your experience aligns with the requirements and values of Trusting Social. We look forward to reviewing your application and exploring the possibility of you joining our exceptional team.