HR Generalist
Job Location:
Taguig - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Summary
The HR Generalist will provide end-to-end HR support across the APAC region. This role focuses on delivering day-to-day HR operations managing employee lifecycle processes and ensuring a seamless employee experience.
The ideal candidate is proactive detail-oriented and capable of handling multiple HR functions in a fast-paced regional environment.
Key Responsibilities
- Manage end-to-end onboarding and offboarding processes including documentation system updates and coordination with internal teams
- Serve as the primary point of contact for HR-related inquiries through the ticketing system (ServiceNow) ensuring timely and accurate responses
- Support HR operations for the APAC region (200 employees) including handling employee queries related to policies systems and processes
- Maintain and update employee records in HR systems such as ADP (HRIS)
- Assist in payroll-related updates and ensure accuracy of employee information
- Support and maintain internal systems such as MyTime by addressing employee inquiries
- Ensure HR processes and documentation are compliant with company policies and regional requirements
- Assist in updating employee handbooks policies and process documentation
- Coordinate with Talent Acquisition to initiate and support onboarding processes
- Collaborate with cross-functional stakeholders including Hiring Managers Finance IT and other regional teams
- Support HR initiatives and programs across the region
- Assist in employee engagement activities including event coordination and preparation
- Handle general HR administrative tasks and documentation
Operational Expectations
- Manage a moderate volume of HR tickets daily (approximately up to 10 tickets/day)
- Provide timely and high-quality responses to employee inquiries
- Work independently with minimal supervision after onboarding and training
- Maintain high accuracy in data entry reporting and documentation
- Ensure strong follow-through on all HR tasks and requests
Requirements
Requirements
Education
- Bachelors degree in Human Resources Business Administration or related field
- Equivalent experience may be considered
Experience
- Minimum of 3 years of HR experience preferably in a regional or APAC setting
- Experience in HR operations shared services or generalist roles
Technical Skills
- Experience with HRIS systems (ADP preferred)
- Familiarity with ticketing systems (ServiceNow is a plus)
- Proficiency in Microsoft Office (Excel Word PowerPoint)
- Experience supporting timekeeping or internal HR systems (e.g. MyTime) is an advantage
Key Competencies
- Strong communication skills (written and verbal)
- High level of confidentiality and professionalism
- Proactive and solution-oriented mindset
- Strong attention to detail and organizational skills
- Ability to work independently and manage multiple priorities
- Self-disciplined with strong accountability and ownership
- Positive attitude and willingness to learn
Work Environment & Other Details
- Supports APAC region (200 employees)
- Moderate supervision with increasing autonomy over time
- May require occasional collaboration across time zones
Required Skills:
What Youll Bring to the Table Hands-on experience with applicant tracking systems (ATS) such as SAP SuccessFactors Ability to work independently as well as collaboratively in a team-oriented environment Solid understanding of Human Resources practices particularly in recruitment and talent acquisition Highly organized with the flexibility to adapt in a fast-paced dynamic setting Self-motivated and comfortable working with ambiguity Strong ability to manage multiple priorities and meet deadlines proactively Excellent written and verbal communication skills Ability to handle sensitive and confidential information with professionalism and discretion
