Hotel Operations Manager

Location: Manila Philippines / Bangkok Thailand
Salary: Negotiable
Work Arrangement: On-site

ABOUT THE ROLE

We are looking for an experienced Hotel Operations Manager to lead hotel pre-opening renovation/construction coordination and post-opening operations. This role requires strong hands-on project management skills operational knowledge and the ability to coordinate multiple stakeholders from planning through daily operations.

KEY RESPONSIBILITIES

Pre-Opening & Project Management

• Lead hotel projects from site assessment design coordination construction and renovation through final handover.
• Evaluate site conditions layouts MEP systems fire safety renovation feasibility and project costs.
• Coordinate with architects designers consultants contractors and suppliers.
• Manage construction schedules quality safety and budgets.
• Coordinate engineering procurement and operations teams to resolve project issues.
• Oversee key milestones including interior fit-out FF&E MEP fire protection and low-voltage systems.
• Support permits inspections and relevant regulatory procedures.

Hotel Operations

• Establish practical SOPs and operating processes.
• Oversee daily hotel operations and ensure service standards are consistently implemented.
• Coordinate between departments to ensure smooth operations.
• Monitor operational data costs processes and manpower planning.
• Identify operational issues and implement practical solutions quickly.
• Support other hotel opening and operational activities as required.

REQUIREMENTS

• Bachelors degree or above in Hotel Management Engineering Architecture Interior Design Project Management or a related field.
• 5 years of hands-on experience in hotel commercial space renovation or large-scale construction projects.
• Experience managing complete hotel construction renovation or pre-opening projects is highly preferred.
• Strong understanding of hotel construction MEP HVAC fire protection decoration and site management.
• Knowledge of hotel functional planning including guest rooms public areas back-of-house and F&B spaces.
• Strong project management skills with experience controlling schedule quality and budget.
• Ability to coordinate and manage contractors suppliers consultants and construction teams.
• Strong problem-solving communication and stakeholder management skills.
• Willingness to work on-site for extended periods and travel when required.
• Experience working on projects in the Philippines or Southeast Asia is an advantage.
• Fluent English and Mandarin

WHAT WE VALUE

We value candidates who are hands-on accountable commercially aware and execution-focused with the ability to turn plans into successful hotel projects and efficient day-to-day operations.

Interested
Please send your CV and relevant project experience to apply.