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Head of IT Operations
Job Location:
Job Location:
Calamba - Philippines
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
28 October 2026 (6 days ago)
Posted:
Application Deadline:
25 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role Overview
Oversee the companys overall IT operations systems infrastructure and technology services to ensure reliable secure and efficient support for business and manufacturing operations.
The role will lead the IT team manage day-to-day IT operations and work closely with management and different departments to ensure that technology systems and solutions support business requirements and operational continuity.
Key Responsibilities
- Lead and manage the overall IT function including IT operations infrastructure systems applications and user support.
- Develop and implement IT strategies policies procedures and standards aligned with business objectives.
- Ensure the availability reliability and security of IT systems networks hardware software and other technology resources.
- Oversee day-to-day IT support and ensure timely resolution of technical issues and service requests.
- Manage and maintain IT infrastructure including servers networks computers communication systems and related equipment.
- Oversee business applications and enterprise systems including ERP and other systems used across the organization.
- Work with various departments to identify technology requirements and recommend appropriate systems tools and solutions.
- Manage IT projects from planning and implementation through testing deployment and post-implementation support.
- Establish and maintain appropriate cybersecurity data protection access control backup and disaster recovery practices.
- Monitor system performance identify potential risks and implement preventive and corrective measures.
- Manage relationships with IT vendors service providers and technology partners including contracts service levels and deliverables.
- Prepare and manage the IT budget including hardware software licenses infrastructure maintenance and other technology requirements.
- Lead develop and provide direction to the IT team including performance management workload allocation and capability development.
- Ensure proper documentation of IT systems processes configurations policies and procedures.
- Support business continuity and ensure that critical systems and IT services remain operational.
- Keep up to date with emerging technologies and recommend improvements that can enhance operational efficiency security and productivity.
- Provide regular updates and recommendations to management regarding IT performance projects risks and technology requirements.
Qualifications
- Bachelors degree in Information Technology Computer Science Information Systems or a related field.
- At least 8-10 years of relevant IT experience with experience in a supervisory or managerial capacity.
- Experience managing IT operations infrastructure systems and technical support teams.
- Background in manufacturing pharmaceutical FMCG or other industrial environments is an advantage.
- Experience with ERP/business applications network and infrastructure management cybersecurity and IT project management.
- Strong understanding of IT governance information security data protection backup and disaster recovery.
- Strong vendor and stakeholder management skills.
- Good leadership problem-solving communication and project management skills.
- Willing to work onsite in Calamba Laguna.
