Global Talent and Performance Advisor

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process workstream or area in Mondelēz International Digital Services working to support impeccable service operations.

Global Talent and Performance Advisor

Stakeholder Management

• Support senior team members in managing stakeholder relationships and deliverables across Talent and Performance processes

Project Management

• Support the execution of Talent & Performance projects by tracking timelines working on deliverables and flagging issues
• Assist in coordinating across teams to ensure alignment and progress; escalate risks as needed

Ticket Management

• Answer and manage incoming ticket requests related to Talent and Performance processes in a timely manner
• Triage and escalate complex queries to senior team members as needed
• Ensure tickets are tracked updated and resolved within agreed service levels

Process Improvements

• Support and/lead process improvement initiatives across Talent and Performance by gathering data documenting current processes and assisting in implementation
• Lead in updating and maintaining ways of working documentation to ensure processes remain current and efficient
• Identify opportunities for improvement and share recommendations with the team

Communication & Materials Development

• Assist in developing clear engaging materials (guides comms etc.)
• Help translate complex processes into simple understandable messaging under guidance from senior team members

What We Are Looking For

• Background in Talent and/or Performance processes
• Background in Service now and Workday experience
• Background in analyzing data and/or handling reports
• Background in developing communication materials
• Background in project management or handling multiple initiatives
• Good stakeholder management
• Good analytical and problem-solving ability
• Team player proactive and self-driven
• High sense of ownership and accountability

More about this role

Work schedule: Midshift

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.