Global Process Architect (fixed-term for 12 months)
Taguig - Philippines
Job Summary
We are on the lookout for a Process Analyst (12-month fixed-term) to join the Global People Operations team on our journey to always deliver amazing experiences.
The role will focus on process mapping standardization and optimization of HR operational workflows across the employee lifecycle to support the enhancement of a Global People Operations model.
Working closely with People Operations People Partners Centers of Excellence (COEs) and the People Technology team the Process Analyst ensures that processes are efficient compliant and aligned with global standards while supporting automation and digital enablement initiatives.
This is a hands-on project-focused role ideal for a professional with strong process analysis skills and experience in People Operations environments.
Process Analysis & Design: Map and document end-to-end People Operations processes across the employee lifecycle (Hire-to-Retire).
Develop standardized process documentation including SOPs process maps and RACI matrices.
Participate in knowledge transfer sessions and create training materials and process documentation for Global People Operations teams.
Continuous Improvement & Automation: Monitor and evaluate process performance post-implementation.
Governance & Compliance: Ensure all process documentation aligns with global People policies data privacy and compliance standards (GDPR local regulations).
Stakeholder Engagement: Collaborate with People Partners COEs and Regional People Operations teams to gather process requirements.
Qualifications :
Bachelors degree in Business Administration Human Resources Industrial Engineering or related field.
Lean Six Sigma Yellow/Green Belt certification preferred.
35 years experience in HR process improvement HR operations or Shared Services.
Proven experience in process mapping documentation and workflow optimization.
Strong knowledge of global HR processes (e.g. onboarding offboarding employee data management payroll support).
Familiarity with HR technologies such as Workday SAP SuccessFactors Oracle HCM.
Experience working on HR transformation or system implementation projects preferred.
Remote Work :
No
Employment Type :
Contract
About Company
As the worldÂ’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of EuropeÂ’s largest tech platforms, we enable ambitious talent to del ... View more