Global Hub TA Manager

Overall Description: 

Leads and develops a global offshore Talent Acquisition hub ensuring high-quality scalable delivery of sourcing pipelining and recruitment operations to support global hiring needs.

Key Responsibilities

Lead develop and build capabilities within your team to ensure high performance and continuous improvement.

Set goals aligned with global objectives and manage resources to meet KPIs and service level agreements.

Oversee delivery of sourcing talent pipelining and recruitment administration services to global TA teams.

Ensure service quality consistency and adherence to defined service level agreement across all TA operations.

Drive standardization scalability and continuous improvement of TA processes tools and ways of working.

Monitor analyze and act on performance metrics to improve efficiency quality and delivery.

Ensure compliance with TA guidelines and optimize ATS usage for data accuracy and reporting.

Act as the primary point of contact for internal global stakeholders ensuring alignment and effective collaboration.

Identify opportunities to improve delivery and support the development of the offshore hub.

Ensure clear role scope within the team focusing on backend delivery and non-candidate-facing activities.

Contribute to strategic planning for future needs and long-term hub development.

Success Criteria:

Delivers high-quality scalable Talent Acquisition operations aligned with global business needs and defined service levels.

Builds and leads a high-performing team ensuring strong delivery continuous improvement and stakeholder satisfaction

Reports to: Common Functions Head of Global People Operations

Direct Reports: Global Hub: TA Operations Specialists

Type of Role: Full-time

Location: Manila

Qualifications :

Bachelors or Masters degree in Human Resources Management Business Administration or a related field preferred.

5 years of relevant work experience in People & Culture/HR function with a focus on Talent Acquisition.

Experience working with and influencing senior stakeholders in a global matrix organization.

Strong proficiency in ATS systems and experience in using data and metrics to drive performance and decision-making.

Experience in leading teams and optimizing Talent Acquisition processes within global or offshore delivery environments.

Experience working with global sourcing and Talent pipelining.

Strong in change management with a customer service orientation and excellent communication and interpersonal skills.

Fluency in English (spoken and written) is mandatory.

Additional Information :

At AFRY we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate innovate technology and embrace challenging points of view. Thats how were making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.

Remote Work :

No

Employment Type :

Full-time