FinOps & ValueOps Operations Engineer I

FinOps &ValueOpsOperations Engineer on our team youll be part of a collaborative group responsible for supporting the automation of cloud and AI cost operations and value-tracking processes across RealPages multi-cloud environment; using AI-driven tooling to streamline cost governance budget monitoring and reporting workflows while maintaining Standard Operating Procedures and executing day-to-day operational tasks that keep the FinOps &ValueOpspractice running smoothly and staying current with emerging AI and automation technologies.

• Support FinOps &ValueOpsautomation strategies migration plans and technicalassistancefor low to high level complexity projects.

• Tests andevaluatescost automation systems and AI models toeliminateproblems and make improvements.

• Develops andmaintainsStandard Operating Procedures (SOPs) and contributes to knowledge transfer to the FinOps &ValueOpsteam to ensurea smoothonboarding of new automation deployments

• Executes day-to-day FinOps &ValueOpsoperational tasks including budget guardrail monitoring cost anomaly triage tagging remediation and ticket-based support requests.

• Implement and manage AI-driven cost automation and budget guardrail systems within a secure multi-tenant cloud (AWS GCP and Azure) & On-prem environment.

• Works in support of implementing standard designs from the FinOps &ValueOpsEngineering team for automation projects including configuring troubleshooting documentationoptimizationand requirements gathering for FinOps &ValueOpsOperations

• Provides direct operational support including after hours as needed for production-related cost and value-reporting issues.

• Provides engineeringexpertisein identification of process improvement and automation opportunities using AI/ML techniques

• Maintain working knowledge of FinOps Value Operations AI/ML and Cloud technologies and supporting solution areas anddevelopnew automation integrations and solution capabilities.

• Research evaluate and stay ahead ofcurveon emerging AI automation and FinOps/ValueOpstools techniques and technologies.

• Demonstrate strong Consultative based mindset with strong listening and collaborationskillfor uncovering unmet technology-based needs and translating the requirements into strategic solutions

• High motivation level and an appetite forfast-paced team environment; readily adaptable to changing market and organization requirements.

• Problem solving mentality using internal and/or external resources

• Excellent verbal and written communication

• 2 years of validated experience in financial operations (FinOps) cloud cost management or IT operations support in a medium to large globally diverse environment

• hands-on experience building automation scripts dashboards and monitoring/analyzer tools supporting Hybrid Environments

• Automation experience with Python and/or AI-assisted tooling (e.g. LLM-based agents/assistants) strongly preferred

• FinOps Certified Practitioner (FinOps Foundation) or cloud cost management certification preferred

• knowledge of cloud billing and cost management platforms including - AWS Cost Explorer/CUR GCP Billing Export and Azure Cost Management is

• knowledge of AI/ML frameworks and techniques for automation including - LLM-based agents anomalydetectionand predictive analytics is

• knowledgeof tagging/labeling governance and cost allocation practices with Terraform is strongly preferred. Experience with cost allocation models budget guardrails and chargeback/showbackreporting.

• Troubleshooting skills across various cloud cost billing and reporting platforms

• Operational experience with budget guardrail enforcement alerting and dashboarding tools; ability to write andmaintainSOPs and operational runbooks.

• Ability to write andmaintaindetailed SOPs methods of procedure and operational documentation including creation of Visio/Lucid Charts diagrams.

• Basic knowledge with an Agile Scrum framework with the ability to work on stories in sprints.