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Employee Experience Specialist with German

Johnson & Johnson


Job Location:

Taguig - Philippines

Monthly Salary: Not provided by the employer
Posted: 31 May 2026 (30+ days ago)
Application Deadline: 28 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

Professional

All Job Posting Locations:

Taguig National Capital Region (Manila) Philippines

Job Description:

Do you speak German Then you could be our next Employee Experience Specialist in HR! Our organization is growing and J&J colleagues will rely on your support every single workday. Together as a team we guarantee that the company runs smoothly that employees have someone who listens helps and answers their HR-related questions.

What does that mean for YOU

As a member of our team you will get a 360 view of all payroll and HR topics and support employees in multiple countries. Their questions relate to topics such as employee programs and services policies processes and much more.

You will be at the heart of our HR operations collaborating with colleagues in specialist teams. If you dont know much about HR yet we have a phenomenal training curriculum to get you up to speed.

We are proudly international! Our team provides the perfect environment to meet people from all over the globe and use your language skills.

Johnson & Johnson is dedicated to a culture of social responsibility a commitment we enshrined in our Credo. As a company we want to contribute to the communities we live and work in.

We are a modern employer offering lots of benefits and flexible work options. We take your career and personal growth seriously and hope to welcome a new member to the team very soon.

This is what WE offer YOU at J&J:
  • Competitive compensation and benefits package including health and life insurance retirement plans and performance-related incentives

  • Flexible working arrangements to support your work-life balance

  • A diverse international and collaborative working environment where you can use your language skills daily

  • Engagement activities to connect with colleagues and give back to the community (team buildings volunteering opportunities employee resource groups)

  • An opportunity to be part of a global market leader and build a meaningful career

  • A dynamic and supportive working environment with encouraging managers (regular coaching one-on-one meetings and development discussions)

  • Access to continuous learning and development opportunities including structured training programs and GROW assignments

  • Opportunities for internal mobility and career progression across Johnson & Johnson globally

The responsibilities & the impact YOU will have:
  • Working on HR-related inquiries from J&J employees via web form chat and phone (limited number of calls) clarifying the need answering the questions and assisting in the resolution of problems

  • Investigating issues and finding timely solutions

  • Detailing all cases in our case management application (Service Now)

  • Transferring complex transactions to Specialist Teams

  • Discussing employee service issues with manager and advisors

We would love to hear from YOU if you have:
  • 0 - 2 years of relevant work experience (e.g. customer service)

  • fresh graduates are welcome to apply

  • Fluent/C1 level of German and English (is a must)

  • Bachelors Degree

  • Excellent customer service skills

  • Interest in HR or payroll or procurement

  • Strong written and verbal communication skills and attention to detail

  • Ability to prioritize workload and provide timely follow-up and resolution

Required Skills:

Communication Customer Service Team Player

Preferred Skills:

Analytical Reasoning Business Behavior Customer Centricity Customer Intelligence Data Analysis Issue Escalation Order Processing Service Excellence

Required Experience:

IC


About Company

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About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more

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