Eligibility Process Associate (PA) PH
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Job Summary
This is a remote position.
Company Overview
Insight Therapy Solutions is a growing behavioral health organization dedicated to helping people access the care they need. Since 2012 weve combined compassionate service strong clinical support and operational excellence to create a positive experience for both clients and team members.
Position Overview
We are looking for a detail-oriented and motivated Eligibility Process Associate (PA) to join our Revenue Cycle Management (RCM) this role you will verify patients insurance eligibility and benefits maintain accurate documentation and support the billing process to help ensure a smooth and efficient revenue cycle.
Key Responsibilities
Verify patients insurance eligibility and benefits.
Review insurance coverage copays deductibles coinsurance and authorization requirements.
Contact insurance payers to confirm eligibility and benefit information.
Accurately document eligibility details in internal systems.
Maintain accurate Revenue Cycle Management (RCM) records.
Collaborate with the Billing Front Desk and Credentialing teams.
Identify discrepancies and escalate issues when necessary.
Meet productivity accuracy and quality standards while ensuring compliance with company policies.
Skills/Knowledge
Basic knowledge of medical billing insurance eligibility or Revenue Cycle Management (RCM).
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Proficiency in Google Workspace healthcare systems and related applications.
Ability to analyze information and resolve discrepancies.
Ability to work independently and collaboratively in a remote environment.
Willingness to learn and adapt in a fast-paced setting.
Qualifications/Requirements
High school diploma or equivalent. Bachelors degree in a related field (preferred)
Strong organizational documentation and communication skills.
Proficiency in Google Workspace and related applications.
Reliable internet connection and a dedicated remote workspace
Experience with insurance eligibility verification medical billing or Revenue Cycle Management.
Experience using healthcare systems EHRs or insurance payer portals.
Why Join Us
100% Remote (Work from Home)
Be part of a mission-driven organization making mental healthcare more accessible.
Work alongside a collaborative supportive and passionate team.
Help support the financial operations that enable our clinicians to focus on delivering exceptional patient care
Perks & Benefits
Paid Time Off (PTO 10 days annually)
Paid U.S. holidays
Paid birthday leave
Monthly health stipend
Parental leave
Work Hours
Full-Time
Monday Friday
8:00 AM 5:00 PM Pacific Time (U.S.) (1 hour lunch break)
100% Remote (Work from Home)
Required Skills:
Company Overview Insight Therapy Solutions is a growing behavioral health organization dedicated to helping people access the care they need. Since 2012 weve combined compassionate service strong clinical support and operational excellence to create a positive experience for both clients and team members. Position Overview We are looking for a detail-oriented and motivated Eligibility Process Associate (PA) to join our Revenue Cycle Management (RCM) this role you will verify patients insurance eligibility and benefits maintain accurate documentation and support the billing process to help ensure a smooth and efficient revenue cycle. Key Responsibilities Verify patients insurance eligibility and benefits. Review insurance coverage copays deductibles coinsurance and authorization requirements. Contact insurance payers to confirm eligibility and benefit information. Accurately document eligibility details in internal systems. Maintain accurate Revenue Cycle Management (RCM) records. Collaborate with the Billing Front Desk and Credentialing teams. Identify discrepancies and escalate issues when necessary. Meet productivity accuracy and quality standards while ensuring compliance with company policies. Skills/Knowledge Basic knowledge of medical billing insurance eligibility or Revenue Cycle Management (RCM). Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Proficiency in Google Workspace healthcare systems and related applications. Ability to analyze information and resolve discrepancies. Ability to work independently and collaboratively in a remote environment. Willingness to learn and adapt in a fast-paced setting. Qualifications/Requirements High school diploma or equivalent. Bachelors degree in a related field (preferred) Strong organizational documentation and communication skills. Proficiency in Google Workspace and related applications. Reliable internet connection and a dedicated remote workspace Experience with insurance eligibility verification medical billing or Revenue Cycle Management. Experience using healthcare systems EHRs or insurance payer portals. Why Join Us 100% Remote (Work from Home) Be part of a mission-driven organization making mental healthcare more accessible. Work alongside a collaborative supportive and passionate team. Help support the financial operations that enable our clinicians to focus on delivering exceptional patient care Perks & Benefits Paid Time Off (PTO 10 days annually) Paid U.S. holidays Paid birthday leave Monthly health stipend Parental leave Work Hours Full-Time Monday Friday 8:00 AM 5:00 PM Pacific Time (U.S.) (1 hour lunch break) 100% Remote (Work from Home)
