Education Manager

The Education Manager leads the end-to-end capability strategy and execution for the Ethicon portfolio (Endomech Energy Wound Closure and Biosurgery).

This role is accountable for building a high-performing commercial and clinical capability enginedriving adoption of structured selling (e.g. Challenger) advancing procedural expertise and ensuring that all internal and external education programs are compliant audit-ready and directly linked to business growth outcomes.

At this level the role transitions from program execution to strategic ownership of capability as a growth lever with clear accountability for measurable commercial impact.

Scope & Accountability:

National scope across all Ethicon franchises Covers internal (sales marketing) and external (HCPs KOLs TPI reps) education Direct ownership of training strategy execution and performance outcomes Strong cross-functional leadership (Sales Marketing Medical HCC Regulatory Finance)

Key Responsibilities:

1) Capability Strategy (Ethicon Portfolio)

• Define and lead the annual education strategy aligned to franchise priorities (Endomech Energy WC Biosurgery)
• Translate business goals (share gain conversion drive adoption tech pen NPI launches) into targeted capability plans
• Localize global/regional frameworks into market-relevant executable programs

2) Commercial Excellence & Challenger Adoption

• Institutionalize Challenger selling and procedural selling frameworks across the field force Partner with Sales Leaders to drive behavioral change and coaching capability
• Define and track capability KPIs linked to:
  • Case conversion
  • Premium product adoption
  • Procedure pull-through

3) Clinical & HCP Education Leadership

• Design and oversee high-impact HCP education programs: Workshops proctorships cadaver labs congress engagements
• Partner with Medical Affairs and KOLs to ensure clinical credibility and scientific rigor
• Support new technology adoption (e.g. advanced energy devices advanced biosurgery SFX stapling platforms Dualto systems)

4) Product & Procedural Expertise Development

• Ensure deep competency across: Endomech Energy Wound Closure & Biosurgery
• Drive procedure-based selling capability vs. product-only selling

5) Program Execution & Governance

• Own end-to-end program delivery (planning execution post-evaluation)
• Ensure full compliance with HCC grants and documentation standards
• Maintain audit-ready documentation and traceability for all education activities

6) Content & Learning Ecosystem Lead development of scalable learning tools:

• Certification programs Digital modules and LMS-based training
• Procedure-focused learning journeys
• Ensure content is clinically accurate compliant and differentiated

7) Performance Management & Analytics

• Define and track training effectiveness KPIs:
• Certification rates
• Competency improvement
• Program ROI and business linkage
• Provide structured updates (dashboards/BOWLER) to leadership
• Drive continuous improvement using data and field feedback

8) Stakeholder & Faculty Management Manage relationships with:

• Internal leaders (Sales Marketing Medical Finance)
• External faculty (KOLs surgeons training institutions)
• Align closely with regional education teams for best practice sharing

9) Strategic Ownership

• Owns capability strategy tied to business outcomesnot just training delivery
• Anticipates future capability needs (e.g. capital equipment GTM shifts)

10) Business Impact Accountability

• Direct linkage of training programs to:
• Revenue growth
• Market share expansion
• Adoption of priority products

11) Leadership Influence

• Influences Sales and Marketing leaders on capability priorities
• Acts as thought partner to Commercial Lead on capability-driven growth

12) Governance & Compliance Leadership

• Sets the standard for audit readiness and policy compliance
• Ensures no exposure on HCC grants or education spend

13) Success Metrics

• Increase in procedure-based selling effectiveness
• Acceleration of E3000 Energy and Biosurgery adoption
• Field force certification and competency uplift
• HCP engagement quality and repeat participation
• Compliance audit outcomes (zero major findings)
• Measurable linkage between training and NTS growth / conversion lift

14) Leadership Profile (Aligned to Your Style)

• Drives discipline structure and accountability
• Operates with strong commercial acumen clinical credibility
• Embeds Challenger mindset and coaching culture
• Builds a scalable repeatable capability engine for PH growth

Qualifications:

• Bachelors degree in Life Sciences Nursing or Business
• 610 years experience in MedTech / healthcare (Sales Marketing or Education)
• Strong exposure to surgical environments and procedures
• Proven experience in training strategy facilitation and capability building
• Strong stakeholder management and influencing skills
• High level of compliance and governance understanding