Ecommerce Consumer Engagement Manager
Job Location:
Taguig - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
JOB DESCRIPTION:
Main Responsibilities
Develop & manage optimized navigation product categorization & site creative in partnership with the brand and marketing teams.
Conduct new product uploads category builds product detail maintenance and promotional activities.
Builds and execute on promotional eMerchandising calendar
Analyzes data to understand customer shopping behaviours/trends and identify digital customer engagement opportunities
Collaborates with internal and external stakeholders to improve chat support metrics and ratings and reviews
Major Accountabilities
Conceptualize category/brand campaign themes creative content and develop ideas on how to promote awareness drive traffic and demand on our brands and products online.
Lead and monitor on-platform solutions digital shelf metrics and campaign performance and be able to identify insights key learnings solutions/recommendations on how to improve for future implementation.
Optimize site shopability from the customers point of view by managing category presentation (slotting sortability etc.) and findability through facet and attribute optimization.
Collaborates with Marketing and Key Accounts Manager to identify promotion cross-sell and up-sell opportunities to increase engagement and conversion Liaison with brand and agency on content toolkits adaptation and deployment to local platforms
Conduct competitive benchmarking to inform e-merchandising plans
Knowledge Experience and Education:
Education: Bachelors degree
Years of experience both overall and any industry-specific experience needed: 3-5 years
Strategic creative and analytical thinker
Strong commercial and financial understanding
Ability to analyze data and problem solve
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Marketing Support
DIVISION:
ANI International Nutrition
LOCATION:
Philippines > Taguig City : Venice Corporate Center
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Required Experience:
Manager
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
