Digital Media Operations Lead

Responsibilities:

Team Management & Operations

• Manage and support a global team of Ad Operations SEO and Social Media specialists.
• Provide day-to-day guidance coaching and workload coordination to ensure projects and priorities remain on track.
• Act as the primary operational manager for team members helping remove roadblocks and escalate issues when additional support is needed.
• Coordinate with functional and business leaders to ensure team members receive appropriate direction training and support.
• Establish and maintain workflows documentation and operational best practices across the team.
• Monitor team capacity and priorities to support efficient execution of digital media initiatives.
• Foster collaboration and communication across team members working in different disciplines and regions.

Advertising Operations

• Oversee the trafficking monitoring optimization and reporting of digital advertising campaigns across the organizations websites newsletters and digital platforms.
• Ensure advertising inventory is managed effectively and campaign delivery goals are achieved.
• Support troubleshooting and resolution of campaign delivery targeting tracking and reporting issues.
• Partner with internal teams to ensure advertising commitments are fulfilled accurately and on schedule.
• Maintain ad operations processes documentation and quality control standards.
• Support the ongoing use and administration of advertising platforms including Google Ad Manager and related technologies.

Reporting & Analytics

• Manage regular reporting on advertising performance audience engagement website traffic and other key digital metrics.
• Ensure reporting is accurate timely and accessible for business stakeholders.
• Monitor performance trends and identify opportunities for operational improvements.
• Support the development and maintenance of dashboards reporting tools and performance tracking systems.
• Assist with ad hoc reporting and analysis requests as needed.

Process Improvement & Platform Management

• Identify opportunities to improve efficiency consistency and scalability across digital media operations.
• Support the implementation and adoption of new tools workflows and processes.
• Maintain operational documentation procedures and training materials.
• Assist with platform administration and coordination across advertising analytics content and audience systems.
• Promote best practices that improve team productivity quality and execution.

Qualifications:

• 5 years of experience in digital media advertising operations digital marketing publishing or a related field.
• Previous experience managing people or coordinating the work of a team.
• Strong understanding of digital advertising operations campaign trafficking and performance reporting.
• Experience with advertising platforms analytics tools and reporting systems.
• Familiarity with SEO social media audience development and website analytics concepts.
• Experience with Google Ad Manager Google Analytics Looker Studio or similar platforms.
• Strong organizational and project management skills with attention to detail.
• Effective communication and problem-solving skills.
• Ability to work collaboratively with teams across multiple regions and time zones.
• Comfortable balancing hands-on execution with team leadership and operational oversight.

Work Location & Schedule:

• Amenable working at Makati City on a permanent night shift schedule (10pm - 7am Manila Time)

• Hybrid Work Arrangement (3 days work onsite & 2 days work from home per week): Benefit from the flexibility of a hybrid working model combining the best of both remote and in-office work.

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What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills perspectives and experiences. If you have the skills passion and drive to help us bring clarity and transparency to capital markets we want to work with you.

Together we can grow your career in an environment that fuels creativity drives innovation and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research data and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices corporate governance sustainability cyber risk and fund intelligence giving clients the tools they need to uncover opportunities manage risks and navigate evolving regulations. We are made up of 4000 professionals operating across 20 countries and serving approximately 5000 clients including many of the worlds leading institutional investors. Our scale and reach give us deep market knowledge while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

Specifically Media at ISS STOXX comprises a highly regarded set of publications digital assets and research known for their editorial integrity objectivity and leadership within the industry as well as a conference business in the retirement segment.

Visit our website: learn more about our Media business please visit:

View additional open roles: STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.