Digital Marketing & Social Media Specialist
Job Summary
This is a remote position.
- Create schedule and publish engaging content across multiple social media platforms.
- Manage content calendars and maintain consistent brand messaging.
- Monitor engagement respond to comments or enquiries and support community engagement.
- Research industry trends and recommend ideas to improve social media performance.
- Track campaign performance and prepare basic reports.
- Develop social media posts captions graphics blogs and marketing copy.
- Repurpose videos articles and other content into multiple formats.
- Ensure all content is accurate engaging and aligned with brand guidelines.
- Maintain an organized library of marketing assets.
- Design branded graphics presentations and promotional materials using Canva.
- Edit short-form videos for social media platforms.
- Add captions transitions branding and other visual enhancements.
- Adapt content for different platforms and screen sizes.
- Assist with creating and scheduling email campaigns.
- Format and proofread newsletters and promotional emails.
- Maintain contact lists and support campaign reporting.
- Update website content using WordPress.
- Upload blogs images and promotional materials.
- Maintain accurate CRM records and customer information.
- Support lead tracking database management and sales administration.
- Manage calendars appointments and meeting coordination.
- Prepare reports presentations and business documents.
- Organize digital files and perform online research.
- Provide general administrative support and assist with priority tasks.
- Track tasks and provide regular progress updates.
- Ensure all work is reviewed for accuracy before submission.
- Monitor deadlines and communicate potential issues early.
- Recommend improvements to workflows and business processes.
- At least 3 years of experience in digital marketing social media management content creation or virtual administration.
- Proven experience working remotely with minimal supervision.
- Excellent written and verbal English communication skills.
- Strong attention to detail and commitment to producing high-quality work.
- Experience managing social media platforms such as LinkedIn Facebook Instagram TikTok and YouTube.
- Proficiency in Canva for creating marketing and social media assets.
- Experience editing short-form videos using CapCut Adobe Premiere Pro or similar tools.
- Basic knowledge of WordPress for website content updates.
- Experience using CRM systems Microsoft Office Google Workspace and cloud-based file management.
- Strong organizational time management and multitasking skills.
- A proactive mindset with the ability to solve problems independently and meet deadlines.
- Willingness to learn new software AI tools and digital marketing technologies.
- Degree in Marketing Communications Business Design or a related field (preferred but not required).
- Experience with email marketing platforms and social media scheduling tools.
- Basic knowledge of SEO and website content management.
- Familiarity with AI tools such as ChatGPT Claude or Gemini.
- Experience supporting Australian businesses or senior management.
Required Skills:
Minimum 2-3 years experience in Graphic Design roles Graphic Design degree/diploma or similar at a tertiary level High capability level in Adobe creative cloud with a strong focus on Illustrator Indesign and Photoshop Problem-solving attitude able to collaborate as a team member and work autonomously on projects Ability to take a project from start to finish from concept to completion Excellent communication skills both verbal and written Good organisational skills and systems Desirable Skills/Experience: Expertise with eCommerce software (Shopify preferable) and EDM platforms (such as Mailchimp / HubSpot etc) Expertise with Social Media scheduling apps (Later Tailwind HootSuite etc) Photo retouching and resizing capabilities A passion for fashion and interiors