Developer

Role Overview

We are seeking an experienced Developer to design build and support scalable high-quality software solutions. This role combines hands-on development with advanced troubleshooting system optimization and collaboration across cross-functional teams in an Agile environment.

The successful candidate will play a key role in delivering robust applications resolving complex production issues and contributing to continuous improvement and innovation initiatives including automation and AI-driven support solutions.

Key Responsibilities
Solution Design & Development

• Collaborate with cross-functional teams (e.g. business analysts QA product owners and technical leads) to deliver functional and scalable solutions
  
• Produce high-level and detailed technical designs covering applications integrations APIs and databases
  
• Develop test and deploy features following best practices in coding quality assurance and security
  
• Ensure high-quality code through test-driven or behavior-driven development and comprehensive unit testing
  

Production Support & Issue Resolution

• Act as a senior escalation point for complex issues from support teams
  
• Perform deep root cause analysis and implement long-term fixes to prevent recurrence
  
• Debug and resolve defects in collaboration with development and support teams
  
• Develop patches scripts or system improvements to enhance stability and performance
  
• Work with internal teams and external partners as needed to resolve critical incidents
  

Continuous Improvement & Automation

• Identify opportunities to improve system reliability and operational efficiency
  
• Contribute to automation initiatives including the use of AI tools chatbots or similar technologies for support optimization
  
• Maintain and enhance technical documentation knowledge bases and troubleshooting guides
  

Agile Delivery & Team Collaboration

• Actively participate in Agile ceremonies such as sprint planning daily stand-ups reviews and retrospectives
  
• Contribute across the development lifecycle including backlog refinement coding testing deployment and support
  
• Occasionally take on leadership responsibilities within the team (e.g. sprint coordination)
  
• Support a collaborative team environment and contribute to knowledge sharing
  

Innovation & Learning

• Stay current with emerging technologies and recommend improvements to development practices
  
• Participate in research and innovation initiatives to enhance team capabilities
  

Key Deliverables

• Scalable optimized and maintainable software solutions
  
• High-level and detailed technical design documentation
  
• Secure well-tested and production-ready code
  
• Process improvements and automation initiatives
  

Qualifications

• Bachelors degree in Information Technology Engineering or a related field
  
• Minimum 3 years in a senior developer role
  
• At least 5 years of experience in system architecture design and application development
  
• Proven experience supporting production environments including handling hotfixes and Level 3 (L3) support
  
• Strong experience in developing web-based applications and RESTful APIs
  
• Proficiency Core and C#
  
• Experience with front-end technologies such as JavaScript TypeScript HTML XML CSS and React
  
• Experience with SharePoint and SPFx development
  
• Solid experience with relational databases (e.g. SQL-based systems)
  
• Familiarity with version control and CI/CD practices
  

Preferred Skills

• Experience with Azure DevOps (Boards Repos Pipelines Test Plans)
  
• Exposure to cloud platforms (e.g. Microsoft Azure)
  
• Experience with YAML-based pipelines
  
• Knowledge of Generative AI integration or AI-driven automation
  
• Familiarity with service management tools (e.g. ITSM platforms)
  

Other Requirements

• Strong analytical thinking and problem-solving skills
  
• Experience working in Agile environments (Scrum or Kanban)
  
• Ability to work effectively in team settings and collaborate with diverse stakeholders
  
• Comfortable engaging with senior stakeholders in complex organizations
  
• Excellent written and verbal communication skills in English
  

Nice to Have

• Certifications in secure coding Agile methodologies or DevOps practices