Design and Multimedia Services Coordinator

As the Design and Multimedia Services Coordinator you keep creative work moving efficiently within the Brand & External Communications COE. Working closely with project managers and design and multimedia services leaders you help coordinate project intake assignments timelines workflows track work in process and follow up with team members to support high quality timely delivery.

You are responsible for maintaining accurate project information supporting resource coordination and monitoring progress against agreed timelines and SLAs. Through collaboration with the project manager and creative leader you also support communication with requestors and internal teams escalating risks changes or issues when needed.

Key responsibilities

Requestor engagement and project intake:

. Support the intake of design and multimedia services requests by working with the project managers to ensure the briefs are clear from a design perspective the timelines are defined and required information is final before design work begins.
. Coordinate assignments schedules milestones meetings reviews and approvals.
. Maintain accurate project records status updates and documentation throughout the project lifecycle.
. Meet and follow up on outstanding inputs actions and approvals to keep work moving forward.

Workflow and resource coordination:

. In partnership with project managers and the design and multimedia services leaders coordinate team assignments and maintain accurate visibility of team workloads and project allocation.
. Maintain visibility of team workloads project demand and upcoming deadlines.
. Flag scheduling conflicts capacity constraints competing priorities or delivery risks for resolution.
. Update project schedules and assignments following agreed prioritization or resource decisions.
. Help ensure project hand offs and review cycles are coordinated efficiently.

Team support:

. Serve as a day to day design coordination contact for assigned projects providing clear updates on status and timing during team meetings.
. Gather missing information and with the project managers clarify design requirements with requestors.
. Help provide design reviews.
. Recommend enhancements to Brand Source resources including guidelines creative brief templates and other tools that will help project managers ensure requestors develop stronger best practice creative briefs. (Brand Source is CGIs company wide brand guidelines and asset management internal website.)
. Escalate scope changes complex requests or issues requiring strategic guidance to the project managers and design and multimedia services leaders.


Skills and qualifications


. A minimum of 35 years of project coordination account coordination or traffic management experience in a creative marketing or digital agency environment.
. Demonstrated design experience in guiding creative to align with brand standards and graphic systems
. Strong interpersonal and communication skills and proven ability to work effectively with requestors creative teams and cross functional partners from across the world.
. Experience coordinating multiple projects timelines deliverables and stakeholders simultaneously.
. Strong time management organizational and multitasking abilities with exceptional attention to detail.
. Demonstrated ability to proactively follow up on actions and deadlines and maintain accurate project information.
. Ability to identify project risks workflow issues and competing priorities and escalate them appropriately.
. Expertise in Microsoft SharePoint project coordination tools a plus

• Capacity Management
• English
• Graphic Design
• Project Management
• Brand management
• Risk management

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our teamone of the largest IT and business consulting services firms in the world.