Delivery Manager

We are seeking an experienced Project Manager to lead end-to-end migration of our corporate websites to a new platform. This role will partner closely with Marketing IT Digital and external vendors to ensure the successful delivery of a modern scalable and high-performing website aligned with business and brand goals. The ideal candidate has a strong background in digital projects website migrations and cross-functional stakeholder management with good appreciation of marketing objectives and ability to align with technical teams.

Position Responsibilities:

• Lead the full lifecycle of the website migration project (planning execution monitoring and closure)
• Serve as the primary point Marketing and working in concert with IT Brand UX/UI Content and external vendor teams.
• Direct and manage internal teams from multiple locations
• Define project scope objectives timelines and deliverables in alignment with marketing and business goals
• Coordinate migration activities including content transfer SEO preservation UX/UI changes and integrations
• Support testing phases (UAT performance QA) to ensure quality and functionality
• Works with stakeholders to define and manage the scope strategy requirements and implementation of projects
• Provides effective and regular communication within the project team stakeholders sponsors and management
• Identifies analyzes mitigates documents and controls project issues and risks that impact project delivery and escalate to management
• Support marketing teams in change management and adoption to the new platform
• Ensure smooth transition and post-launch stabilization

Required Qualifications:

• At least 5-6 years with experience as a Service Delivery Manager/Project Manager delivering complex technology solution
• Experience in the development of a broadly implemented technology stack
• Experience in delivering projects from inception through to post-implementation warranty using waterfall and agile project management methodologies.
• Experience in managing and delivering projects involving stakeholders from multiple locations
• Experience in of the enterprise content management platforms will be an advantage.
• Working knowledge of business intelligence business process and/or correspondence management platforms and integrating systems via API/web services.
• Knowledge of project planning and tracking tools Excellent verbal and written communication; able to effectively articulate technical vision possibilities and outcome

Preferred Qualifications:

Any of the following certifications will be an advantage:

• PMP certifications
• Scrum Master Certification
• Insurance Industry experience
• ITIL Certification

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .