DA CPS Cluster Leader Indonesia, Philippines

Role Purpose

Lead end-to-end CPS operations across Indonesia and Philippine ensuring high-quality timely data collection panel health operational excellence cost optimization transformation and stakeholder satisfaction. Acts as the senior regional leader and primary point of accountability for CPS delivery people leadership compliance innovation and business partnership.

Key Responsibilities

• Lead CPS operations across the Cluster and ensure delivery against service quality compliance and productivity targets.
• Drive panel health respondent engagement data quality governance and risk management.
• Partner with Commercial Client Success Product Data Science Technology and Global Operations teams to support growth and client outcomes.
• Own regional operating plans budgets forecasting resource allocation and productivity initiatives.
• Lead organizational capability building succession planning talent development and engagement.
• Standardize processes and deploy best practices automation analytics AI-enabled workflows and continuous improvement programs.
• Provide executive-level reporting and operational insights to regional and global leadership.
• Oversee vendor and third-party partner performance where applicable.
• Ensure compliance with data privacy information security and regulatory requirements across the Cluster.
• Lead transformation initiatives and change management programs supporting future-ready operations.

Scope & Impact

• Regional accountability for CPS operational performance across the Cluster.
• Leadership of multiple country teams and matrixed stakeholders.
• Responsibility for operating budgets productivity delivery and business continuity.
• Influence strategic decisions impacting data quality client satisfaction and revenue growth.

Qualifications :

• Bachelors degree in Business Statistics Mathematics Data Science Operations Market Research or related discipline.
• 12 years of professional experience with significant operations market research data collection or shared services leadership experience.
• 5 years leading large geographically distributed teams.
• Demonstrated experience managing budgets operational metrics and transformation programs.
• Strong stakeholder management and executive communication skills.
• Fluent English.

Preferred Qualifications

• Masters degree or MBA.
• Experience in consumer measurement panel management retail measurement analytics or insights industries.
• Experience leveraging automation AI advanced analytics and digital transformation solutions.

Key Competencies

• Strategic leadership
• Operational excellence
• Financial acumen
• People leadership and coaching
• Change management
• Data-driven decision making
• Cross-functional collaboration
• Customer and client focus

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time