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Customer Insights Analyst

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Job Location:

Taguig - Philippines

Monthly Salary: Not provided by the employer
Posted: 28 October 2026 (Yesterday)
Application Deadline: 25 January 2027
Vacancies: 1 Vacancy

Job Summary

Customer Insights Analyst

Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

Job Responsibilities
  • Analyze customer behavior and engagement data to generate business insights.
  • Create customer segmentation strategies to support personalized campaigns.
  • Measure and report campaign effectiveness and customer retention metrics.
  • Identify opportunities to improve customer acquisition and loyalty.
  • Partner with cross-functional teams to enhance customer journey initiatives.
  • Support CRM optimization through data-driven recommendations.
Qualifications
  • Minimum 5 years of experience in analytics CRM or customer insights.
  • Experience with online products or digital platforms.
  • Coding knowledge in SQL Python or related languages.
  • Strong data analysis and critical-thinking skills.
  • Experience handling large customer datasets.