Single Carrier Landside Operations Team Lead Spanish Speaker
Job Location:
Manila - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This is an exciting career opportunity to work in a multinational Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.
We Offer
Maersk being the global leader in the industry youll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyones contribution is valued and rewarded.
On leadership and mentoring Maersk has a nurturing management culture. Throughout their career your leaders will support your ideas and provide necessary advice and training. Youll be given the opportunity to prove yourself as well as challenging work that develops your abilities.
On career development there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.
Key Responsibilities
Lead coach and develop a high-performing team to deliver operational excellence business outcomes and continuous capability growth.
Drive end-to-end Landside operational performance ensuring service delivery process compliance strong controls and effective issue resolution.
Own team performance through KPI management governance reporting and data-driven decision-making to improve quality productivity and profitability.
Build strong partnerships with regional teams customers vendors and cross-functional stakeholders to drive collaboration service excellence and business results.
Champion a culture of continuous improvement innovation and transformation through standardization automation system adoption and process optimization.
Foster an engaging and inclusive work environment aligned with Maersk values promoting accountability ownership and effective communication.
Accountabilities
Deliver team performance in line with SLA commitments operational targets and business objectives.
Ensure strong operational controls process compliance and prevention of revenue leakage while supporting profitable business performance.
Drive productivity resource utilization cost efficiency and continuous improvement within the team.
Maintain high levels of stakeholder satisfaction through effective communication escalation management and service delivery excellence.
Build and retain a capable engaged workforce through coaching development succession planning and performance management.
Support business continuity risk management and transformation initiatives while upholding Maersk values policies and governance standards.
Qualifications:
College Graduate or Postgraduate in any discipline
Flexible working across shifts and adhere to organizational work policies Including working from office requirements.
At least 10-12 years experience in operations shipping container and logistics or Freight forwarder industry. Knowledge on landside business would be a added advantage
Should have prior experience leading a team of Individual contributors or Team leaders
Basic knowledge of capacity management/preparing staffing plan
Experience working in a global business environment including cultural aspects
Excellent verbal and written English skills for co-ordination with Stakeholders
Highly result oriented ready to take challenges/collaborate with cross functional teams and able to work under pressure
Capacity to handle change stay open to different ideas and support for positive change
Understand work in an agile manner high analytical / problem-solving skills
Proactive leader with customer service mindset
Large scale improvement (standardization and process capability) implementation experience
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
