Credit Services Representative- Market (Mid-Shift)
Job Location:
Taguig - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
The role is responsible for reviewing and validating AI-assisted outputs maintaining data integrity and contributing to efficient and compliant business operations.
Responsibilities may include the following and other duties may be assigned.
- Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables.
- Conduct collection activities through phone email and other customer communication channels.
- Negotiate payment arrangements and support customers in resolving outstanding balances.
- Develop and execute collection strategies for high-risk overdue and sensitive accounts.
- Monitor account performance and take appropriate actions to mitigate credit risk.
- Ensure receivables are collected in accordance with company policies and agreed payment terms.
- Partner with Customer Service Finance and other stakeholders to resolve account and payment issues.
- Escalate complex collection matters and customer disputes as appropriate.
- Maintain accurate account records and provide timely updates on collection activities.
- Deliver a professional customer-focused approach while balancing customer relationships and business objectives.
Required Knowledge and Experience
- Bachelors degree required.
- Minimum 2 years of relevant experience with a bachelors degree or an advanced degree with no prior experience required.
- Practical knowledge and demonstrated competence in Credit Services Collections Accounts Receivable Finance or a related field.
- Strong analytical problem-solving and customer account management skills.
- Ability to work independently and make sound decisions within established guidelines.
- Experience using digital technologies and AI-enabled workplace tools to support process execution decision-making and customer account management.
- Proficient in relevant business systems and Microsoft Office applications particularly Excel.
- Strong communication collaboration and stakeholder management skills.
- Ability to manage multiple priorities while maintaining accuracy compliance and service quality.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic do not respond click links or open attachments.
If you have any questions concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic please contact us immediately at .
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
Required Experience:
Unclear Seniority
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
