Corporate Travel Support
Quezon City - Philippines
Job Summary
Manage daily operations to ensure customer satisfaction and meet client goals and requirements.
Act as ticketing SME to assist team or intervene as needed
Handling a team of L2 Complex itinerary trained resources
Responsible to achieve the KPI/SLA of the process for the team
Qualifications :
Experience in Corporate Travel Account is required.
Must have expertise in using GDS platforms such as Sabre Amadeus etc.
Experience in team management
Ability to deliver through people
Able to speak & write fluent English
Confident to lead conference calls
Able to produce dashboards & reports in Excel & presentation formats
Good analytical and conflict management skills
Experience and ability to supervise team and conduct administrative functions
Management experience for min 2 to 5 years in Corp Travel or GDS experience (Depending on the role)
Must be amenable to work 100% onsite at our Bridgetowne Site
Additional Information :
Benefits and Company Perks:
Structured career path
Growing and expanding team more internal career progression opportunities for all
Safe work environment
Free HMO coverage from Day 1 including your dependents
Skills training opportunities
Paid leaves
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more