Corporate Account Manager

• Develop strategic business partnerships with existing customers to be in line with departments direction and customer strategy to deliver business objectives (Sales & Market Share)

• Cultivate relationships and manage new and recurring clients - youll do what it takes to keep them happy and upsell their business either by adding more users or activating existing user base

• Take lead and coordinate with cross functions on customer projects: i.e. marketing & retention campaign development etc.  

• Develop the overall strategy for revenue growth through cross-functional collaboration; e.g. top line growth through increasing the Gross Merchandise Value output from Key Corporate Customers

• Ensure effectiveness of monthly campaign and ROI for every promotions/ activities implemented in responsible account(s) and timely customer payment   

• Regular business review and analysis internally and externally to identify gaps and opportunities

• Implementing new business strategies to expand existing customer base and to secure targets by searching and screening for new customers such as corporate projects etc.

• Provide quality follow up with customer inquiries pre-sales to post-sales service and technical support to customers to maintain relationships with all potential and existing clients.

• Generate new ideas and implement right tactics for Account Growth

• Achieve the set target by focusing on the development of Active Users and Active Corporates

Qualifications :

• Bachelor degree or higher in any relating field

• 4 years experience within a client/account management role preferable - B2B account management experience would be an advantage

• Direct knowledge of key account management or sales skills is advantageous

• Excellent analytical and presentational skills

• Experience managing large account portfolios

• Strong analytical skills makes well-judged decisions good numeracy pays strong attention to detail is a strong problem solver demonstrates good commercial awareness and thinks outside the box to generate new ideas

• Good command of English

• Having a good negotiation skills and budget management experience

Remote Work :

No

Employment Type :

Full-time