Conveyancing Administrator (AU Experience Required)

As our Conveyancing Administrator your duties will include: 

• Provide day-to-day administrative support to a Conveyancing Paralegal across a high-volume residential conveyancing portfolio. 
• Assist with the end-to-end administration of conveyancing files ensuring accuracy compliance and timely progression of matters. 
• Communicate professionally with clients real estate agents brokers and internal stakeholders via phone email and SMS. 
• Maintain accurate client records and manage confidential information in accordance with privacy and compliance requirements. 
• Conduct client verification and collect key property and transaction information with a high level of accuracy. 
• Prepare update and organise conveyancing documentation and electronic files throughout the transaction lifecycle. 
• Support settlement activities including assisting with PEXA processes and related administrative tasks. 
• Deliver exceptional customer service while meeting key performance indicators and contributing to a collaborative team environment. 

Your experience and skills: 

Youll stand out if youre someone who naturally thinks ahead identifies opportunities before they arise and takes ownership of delivering exceptional outcomes. Your ability to anticipate the needs of both clients and your team coupled with your commercial mindset and continuous improvement approach will make you a valued contributor from day one. 

• A minimum of 2 yearsQueensland conveyancing experience. 
• At least 2 years experience in a customer-facing role providing written and telephone support to Australian New Zealand or UK customers. 
• Proficiency in Actionstep PEXA and M365 applications  
• A demonstrated track record of delivering outstanding customer service and building trusted client relationships. 
• Excellent written and verbal communication skills with the ability to engage confidently and professionally with clients colleagues and stakeholders. 
• Strong critical thinking and problem-solving skills with the ability to identify issues anticipate challenges and implement practical solutions. 
• A proactive mindset consistently taking initiative and acting on opportunities to improve outcomes without requiring direction. 
• The ability to anticipate the needs of clients and team members ensuring a seamless and supportive experience. 
• Excellent organisational and time management skills with the ability to manage multiple priorities while maintaining accuracy and adapting to changing business needs. 
• Exceptional attention to detail and a commitment to producing high-quality work. 
• The ability to work independently while also contributing positively to a collaborative high-performing team. 
• Strong resilience perseverance and a commitment to delivering results. 
• Commercial awareness with an interest in staying informed of industry developments and best practices. 
• The highest standards of integrity professionalism and discretion when handling confidential client and company information. 

WORKING LOCATION AND REQUIREMENTS 

This role works mostly in a WORK-FROM-HOME SETUP and to be considered for this opportunity you must be able to demonstrate your home working environment is as follows:

• conducive home office (free from noise and distraction) 
• main internet: wired internet of at least 100mbps 
• reliable back up internet: at least 20mbps speed 

Remote Work :

Yes

Employment Type :

Full-time