Content Program Manager

We are looking for an experienced Marketing Program Manager to oversee day-to-day coordination across content creative and campaign teams to ensure timely and high-quality delivery of marketing initiatives. This role will drive operational excellence through effective program management governance stakeholder communication and process improvement initiatives including the adoption of AI-enabled efficiencies within established guidelines.

• Serve as the day-to-day program manager coordinating content channel leads/specialists creative resources vendors and campaign teams
• Manage intake and prioritization processes to ensure alignment with business objectives and timelines
• Maintain program plans project trackers risk/issues logs and delivery schedules
• Facilitate stand-ups production checkpoints approvals and cross-functional meetings
• Implement and maintain operational standards and governance including templates checklists version control accessibility and compliance reviews
• Prepare status reports executive summaries KPI dashboards and leadership/QBR presentation materials
• Coordinate with creative teams agencies and vendors regarding timelines deliverables SOWs and budget tracking
• Identify risks escalate issues appropriately and drive remediation plans
• Champion continuous process improvements and support AI-enabled workflow enhancements while maintaining governance and accuracy standards
• Collaborate with cross-functional stakeholders in a matrixed environment to ensure successful project execution

• 68 years of experience in project or program management within marketing creative operations or content operations
• Experience working in enterprise and/or regulated environments preferred
• Strong understanding of content management systems (CMS) digital asset management (DAM) and brand/compliance review processes
• Familiarity with Agile methodologies RACI frameworks SLAs stage-gate delivery models and dependency/risk management
• Experience facilitating Agile ceremonies and managing cross-functional project workflows
• Strong analytical organizational and stakeholder management skills
• Comfortable preparing KPI reports dashboards leadership updates and business review presentations
• Experience using AI tools within content or marketing workflows with attention to governance compliance and accuracy
• Proficiency in project management and collaboration tools
• Bachelors degree required
• PMP Scrum or Agile certifications are an advantage