Content Author
Job Location:
Manila - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Content Author
Job Description
The Content Author is an entry point into the content teams career path combining hands-on content authorship with full ownership of the content production process. This role analyzes source material from multiple resources and writes edits and updates clear accurate customer-facing content while also performing the technical production tasks coding copyreading merging rendering loading and validating needed to move that content through the teams systems and into publication. The Content Author works under the guidance of more senior team members while building independent proficiency in the teams content processes and systems with the goal of taking on progressively broader responsibility over time. Specific product knowledge is not required at entry; the role is designed around generalizable content and systems skills that apply across the teams product portfolio.
Key Responsibilities
- Read source material from multiple places and write edit and update content so its clear and correct with guidance from senior team members.
- Handle the full content production process in Adobe Experience Manager (AEM): coding copyreading editing merging DITA formatting and checking content.
- Turn confusing incomplete or mixed-up source material into clear well-organized content for customers.
- Take ownership of your own contents accuracy and completeness; work independently on familiar tasks and ask for help on harder ones.
- Spot routine content problems fix what you can and know when to ask for help on anything unclear.
- Meet deadlines by managing your own workload and working well with teammates.
- Help test and review content to make sure it works and reads well across different formats.
- Suggest small process improvements when you spot them.
- Leverage strong product knowledge to enhance our workflow and content for strategic products.
- Learn the teams content systems and tools and pick up general product knowledge over time.
Required Qualifications
- Process-oriented: comfortable following and improving structured multi-step content workflows.
- Attention to detail: consistently accurate complete and quality-checked work.
- Strong writing skills: clear well-organized professional writing across content types.
- Strong sense of voice: able to write and edit in a consistent appropriate tone and style.
- Ability to deal with ambiguity: works effectively from incomplete conflicting or multi-source information and knows when to escalate.
- General product knowledge: comfortable learning new product context quickly; deep expertise in any single product is not required at entry.
- Works successfully in a team environment and understands team member roles.
Preferred Qualifications
- Exposure to AI-assisted content tools or workflows.
- Familiarity with knowledge maps or other structured-content models.
- Basic content or data analytics skills.
- Experience with DITA or other structured-authoring frameworks.
- Experience working in a component content management system (CCMS).
- Broader content creation experience (e.g. digital consumer-facing or SEO-oriented content).
- Strong product knowledge in a strategic product area.
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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About Company
Thomson Reuters delivers technology with purpose — empowering professionals to make faster decisions, gain sharper insights, and deliver greater impact.
