Consultant

The Insurance Industry Consultant supports insurance organizations in the United States with business strategy operations process improvement risk management and technology initiatives. This role works closely with clients and internal teams to analyze business needs develop practical recommendations and support the implementation of solutions that improve efficiency compliance customer experience and business performance.

• Provide consulting support to U.S. insurance companies brokers agencies carriers and related organizations.

• Analyze insurance business processes operating models workflows and performance data to identify risks and opportunities for improvement.

• Support projects across property and casualty life health commercial or personal lines insurance as applicable.

• Conduct market research competitive analysis industry benchmarking and regulatory research related to the U.S. insurance market.

• Gather and document business requirements through stakeholder interviews workshops process reviews and data analysis.

• Develop business cases strategic recommendations process maps operating procedures reports presentations and implementation plans.

• Support insurance transformation initiatives involving underwriting claims policy administration billing distribution customer service and risk management.

• Collaborate with client stakeholders actuaries underwriters claims professionals compliance teams technology teams and executive leadership.

• Assist with project planning status reporting issue tracking risk management and delivery of consulting engagements.

• Evaluate the impact of U.S. insurance regulations including state and federal requirements on business processes and operations.

• Use data and business insights to recommend improvements in operational efficiency customer experience cost management and compliance.

• Prepare clear accurate and professional communications for both technical and non-technical audiences.

• Stay informed about insurance industry trends InsurTech artificial intelligence automation regulatory developments and emerging business models.

• Experience: 3-7 years of experience in insurance consulting management consulting insurance operations risk management business analysis or a related field.

• Industry Knowledge: Strong understanding of the U.S. insurance industry including insurance products policy administration underwriting claims billing distribution and customer service processes.

• Education: Bachelors degree in Business Finance Economics Risk Management Actuarial Science Insurance Information Systems or a related field. A masters degree is an advantage.

• Consulting Skills: Ability to assess complex business challenges structure analyses develop recommendations and support client decision-making.

• Analytical Skills: Strong capability in quantitative and qualitative analysis data interpretation problem-solving and business process improvement.

• Communication: Excellent written verbal presentation and stakeholder management skills.

• Project Management: Ability to manage multiple priorities meet deadlines and contribute effectively to client engagements and cross-functional projects.

• Technical Skills: Proficiency with Microsoft Excel PowerPoint Word and collaboration tools. Experience with business intelligence process mapping CRM or insurance technology platforms is an advantage.

• Work Authorization: Ability to support clients and projects operating in the United States with working hours aligned to U.S. time zones when required.

• Experience working with U.S. property and casualty life health commercial or personal lines insurance organizations.

• Knowledge of insurance regulations compliance requirements risk controls and industry standards in the United States.

• Experience with insurance core systems policy administration platforms claims systems underwriting tools or billing platforms.

• Professional certifications such as CPCU ARM AINS FLMI PMP CISA or relevant insurance and consulting credentials are a plus.

• Experience with SQL Power BI Tableau process modeling data visualization or business intelligence tools.

• Previous experience delivering client presentations leading workshops or supporting executive-level stakeholders.

• Familiarity with digital transformation automation artificial intelligence and InsurTech solutions.