Communications Specialist

AECOM is seeking a Communications Specialist to be based in Manila Philippines

The role is primarily responsible to support and coordinate content templating and distribution to increase employee engagement and promote AECOM brand awareness in various external and internal channels websites and communication platform.

• Templating formatting and distribution of internal communications in line with corporate brand guidelines.
• Templating formatting and distribution of client and external communications in line with corporate brand guidelines
• Monitor and report on engagement with internal and external communications.
• Support development of website pages and uploading content to support external campaigns and news announcements
• Coordinate monthly Spotlight Award submissions for each ANZ region edit content and seek approvals from various business leads format for distribution.
• Coordinating content from business leads for monthly Team Talks briefing packs.
• Support internal and external calendars project trackers and award submissions
• Track impact of marketing campaigns through performance dashboards metrics and analytics
• Monitor inbound emails in the Communications ANZ inbox
• Escalate and analyse identified issues and concerns to the Team Lead for timely resolution.
• Perform simple but varied tasks in compliance with service-level agreement process policies and procedures
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues
• Support selected simple process improvement initiatives to streamline processes

Qualifications :

Minimum Requirements:

• Bachelors degree in Communications English Marketing Journalism or other related disciplines
• At least 3 years of professional corporate communications-related experience preferably in a global company
• Experience with email and content management systems such as Poppulo SharePoint Salesforce and Adobe Suite an advantage but not required
• Intermediate proficiency in MS Office tools
• Strong project management capabilities

Attributes:

• Strong proofreading capability and ability to visualise impactful formats for communications.
• Highly organised and proactive.
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors duplicates & discrepancies through defined methods. (Attention to Detail)
• Ability to identify assess and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)

Additional Information :

At AECOM we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance and service recognition awards.

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at . 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time