Collections Analyst

OVERVIEW

ISS STOXX is hiring! We are seeking a highly motivated and detail-oriented Collections Analyst to join our Revenue Control team. Reporting directly to the Collections Team Leader the successful candidate will be responsible for managing accounts receivable activities resolving client payment issues and supporting the organizations cash collection objectives. This role requires strong analytical skills excellent communication abilities and a proactive approach to problem-solving.

RESPONSIBILITIES

• Communicate with clients to ensure prompt resolution of client payment or contractual issues including refunds and unapplied cash receipts.

• Monitor accounts and investigate historical data to support client communication.

• Update account status records and collections efforts in SAP.

• Partner with Billing Team and Sales Teams on client issues.

• Creation analysis and updating of weekly Collections reports.

• Manage collection activities for global entities while ensuring compliance with company policies and procedures.

QUALIFICATIONS

• Bachelors degree in Finance Accounting Business Administration or a related field.

• Minimum of 2-3 years of experience in collections accounts receivable credit control or a similar finance-related role.

• Strong English communication skills both written and verbal.

• Highly organized detail-oriented and results-driven with a proactive hands-on approach.

• Medium to Advanced Microsoft Excel skills including data analysis and reporting. (pivots and vlook up)

• Strong analytical and investigative skills with the ability to identify root causes and recommend solutions.

• Ability to read interpret and understand contractual terms and customer agreements.

• Excellent interpersonal skills with the confidence to engage and negotiate with clients professionally.

• Experience with SAP and Salesforce is an advantage.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Willingness to work a night shift schedule based in Makati City.

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What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills perspectives and experiences. If you have the skills passion and drive to help us bring clarity and transparency to capital markets we want to work with you.

Together we can grow your career in an environment that fuels creativity drives innovation and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research data and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices corporate governance sustainability cyber risk and fund intelligence giving clients the tools they need to uncover opportunities manage risks and navigate evolving regulations. We are made up of 4000 professionals operating across 20 countries and serving approximately 5000 clients including many of the worlds leading institutional investors. Our scale and reach give us deep market knowledge while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

Visit our website: additional open roles: STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.