Enter a job title or keyword

Client Communications Coordinator

Acxelsus

Job Location:

Pasig - Philippines

Monthly Salary: Not provided by the employer

Posted: 30 September 2026 (Yesterday)

Application Deadline: 28 December 2026

Vacancies: 1 Vacancy

Job Summary

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience we highly prioritize passion dedication loyalty and a proactive attitude towards personal growth.

Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability Integrity Goal-Oriented mindset Happiness and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career forging genuine connections and becoming part of a team committed to your success join us!

Job Overview

The Client Communications Coordinator will manage day-to-day communications with clients customers and other stakeholders coordinate schedules and requests and provide administrative and operational support to ensure smooth and efficient day-to-day operations. Ideal candidates must be organized detail-oriented and confident in communicating with different stakeholders. Strong coordination follow-through and customer service skills are important for this role.

Key Responsibilities

Client Communications: Manage inquiries booking requests follow-ups and schedule changes through WhatsApp KakaoTalk LINE and email.
Class Coordination: Coordinate class bookings tutor schedules schedule changes and potential conflicts with the operations team.
Daily Reminders & Announcements: Send timely class reminders and scheduled information updates to parents and teachers through various communication channels.
Message Management: Draft maintain and improve communication templates reminders and parent updates while keeping messaging warm professional and consistent.
Partner Communications: Communicate with partner schools and education institutions regarding schedules follow-ups and other coordination requirements.
Social Media Support: Assist with social media posting and create simple graphics or video content when needed and when skills allow.
Reporting: Prepare regular summaries and reports covering inquiries bookings open issues and other operational updates.
Data Entry & Records: Maintain accurate records and perform daily data entry using Google Sheets and Google Docs.
Research & Administrative Support: Conduct online research and assist with other administrative and operational tasks as needed.

Qualifications

Experience: At least 1-2 years of experience in customer service client communications administrative support education or a related field is preferred. Strong entry-level candidates may also be considered.
Functional Skill: Able to manage multiple conversations schedules requests and deadlines while maintaining accuracy and attention to detail.
Tech Skills: Comfortable using WhatsApp KakaoTalk LINE email and Google Workspace. Experience with social media Photoshop graphic design or video editing is a strong advantage.
Soft Skills: Warm positive professional organized detail-oriented and proactive. Able to communicate effectively with teenagers parents teachers and professional partners with a genuine interest in education.
Language: Excellent spoken and written English is required. Korean language skills at any level are a strong advantage. Knowledge of other languages such as Thai or Burmese is a plus.
Education: Bachelors degree in Communications Education Business or a related field is preferred.

What We Offer

Here at Acxelsus our people come first. We offer total compensation to ensure our team experiences overall wellness and has the financial resources and support they need.