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Client Account Director Technology-Corp Growth Acct Mgmt Technology

Alorica

Job Location:

Makati City - Philippines

Monthly Salary: Not provided by the employer

Posted: 2 July 2026 (30+ days ago)

Application Deadline: 29 September 2026

Vacancies: 1 Vacancy

Job Summary

Description

Expand business footprint with existing clients.
Align Company short- and long-term strategies with client to maintain and expand revenue.
Oversee all contract renewals and negotiations
Present Company solutions based on understanding of clients business issues.
Act as a strategic manager for internal Company resources as well as client contacts to successfully negotiate close and implement new business.
Work with internalteams to structure value proposition to clients.
Lead negotiations to ensure Company best interests from a business issue and legal perspective.
Provide leadership and support in crafting client proposals.
Provide guidance on key deal assumptions such as call volumes service levels and other critical metrics necessary to build proposals.
Meet with sales leadership to craft personal development strategy on a regular basis.
Responsible for respective departments overall performance and for motivatingteamto exceed department goals and objectives.
Knowledge understanding compliance and enforcement of all applicable Federal State and Local laws and regulations relating to job duties.
Knowledge understanding and compliance with company policies and procedures.
Participation in Company Programs must meet minimum performance standards.
Accountable for all decisions actions and directives with respect to job responsibilities.
Responsible for progressive discipline with regards to attendance performance and all aspects of company policy up to and including termination.
Follow up in a timely manner to ensure customer satisfaction.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.