Cardiology Patient Navigator

Coordinates patient care and clinical operations for a U.S.-based cardiology team with a focus on communication documentation and workflow support.

Sector

Healthcare Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

U.S. business hours (CST)

Rate

USD 56 per hour

Location

Remote

Tools

EMR/EHR systems remote patient monitoring platforms

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication scheduling care coordination and clinical documentation. The ideal candidate brings a clinical background experience in telephonic or remote care settings and comfort managing a high-volume patient caseload across multiple priorities.

Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination care management med-surg ICU cardiac step-down CCU or home health will be competitive. What matters most is clinical credibility strong communication and the ability to keep patients connected to their care plan.

Patient Communication & Scheduling

• Manage patient scheduling reminders and follow-up workflows in EMR/EHR systems
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
• Support patients navigating cardiology care pathways including CHF management protocols

Care Coordination

• Track testing schedules follow-up appointments and remote patient monitoring workflows
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150 patients
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems
• Ensure all patient interactions and records meet HIPAA compliance standards
• Support billing documentation and insurance coordination as needed

This role is a strong fit for someone who is patient-first organized under pressure and genuinely comfortable on the phone. The right candidate thrives in a high-volume remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.

• Friendly collaborative and outcomes-focused
• Comfortable balancing 150 patients across multiple priorities simultaneously
• Self-directed in a remote setting with evolving processes
• Proactive communicator with providers and patients alike
• Confident adapting to new systems tools and workflows in a growing environment

Required

• Clinical healthcare background: CNA MA RN or equivalent credential
• 3 years of experience in healthcare telehealth or medical office settings
• Experience in care coordination or care management preferably in telephonic or remote settings
• B2 English proficiency B2 Spanish proficiency (bilingual required)
• Experience using EMR/EHR systems
• Strong patient-centered communication skills
• Ability to work U.S. business hours (CT)
• Strong written and verbal English communication; assessed at screening

Preferred

• Experience in cardiology med-surg ICU cardiac step-down CCU or home health settings
• Outpatient cardiology home health or telemedicine experience
• Remote patient monitoring exposure
• Medical billing or prior authorization knowledge
• Prior experience working as a contractor or in startup/evolving environments