Business Performance Senior Analyst

Position Responsibilities:

• Manage the relevant processes to ensure timely and accurate processing and delivery of MCBL and CBC reports based on agreed SLAs.
• Effective and proper creation generation and implementation of new / enhanced reports that may be required by management.
• Accurate data processing including computation of simple non-system-based compensation / incentives processing.
• Initiates work process improvement.
• Prepares work process documentations as part of records management.
• Undertakes special projects to support on-going operations / system enhancements.
• Manage the periodic updates for contests promotions and conferences ensuring alignment with established mechanics and fulfillment of post-event requirements.
• Perform data simulations for contests promotions and conferences to maintain budgetary compliance and cost-effectiveness.
• Develop visual dashboard reports including charts graphs and diagrams to facilitate efficient data presentation and strategic analysis of key performance indicators.
• Continuously enhance the current reporting processes and conduct periodic reviews to ensure alignment with strategic objectives and key performance indicators.
• Actively participate in and contribute to various distribution projects programs and initiatives.
• Collaborate closely with multiple departments including MCBL Distribution and other business units to ensure seamless integration and coordination of efforts.

Required Qualifications:

• Excellent technical skills and programming skills knowledgeable in financial spreadsheets preparation and trend analysis data simulation and report commentary writing skills
• Excellent verbal and written communication skills organization skills including ability to effectively communicate with internal and external customers
• Ability to do data simulation
• Excellent computer proficiency (MS Office Word Excel and Outlook)

Preferred Qualifications:

• Degree holder with major in B.S. Computer Science Business Management Economics Math Accounting or other financial courses

• Ability to successfully perform assigned tasks consistent within production processing and other channel requirements.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within agreed SLA.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .