Billing & Collections Specialist

Job Expectations:

• Position Type: Experienced - Mid/Senior
• Employment Type: Full-Time; Permanent (Direct Hire)
• Work Setup & Location: Hybrid (2-3x onsite/week) - Ortigas Pasig
• Work Schedule: Weekdays; Night Shift (US)
• Headcount Needed: 4 FTEs
• Industry: Business Process & Services (BPO)

About the Job:

We are looking for a Billing & Collections - Senior Analyst to join our clients team and support billing collections cash application and premium receivables across multiple insurance products and this role you will manage premium billing and receivables review policy and premium data monitor accounts receivable aging perform cash and account reconciliations and coordinate with brokers underwriters finance and onshore teams to resolve billing discrepancies. You will also support reporting quality controls process improvements and automation initiatives.

Key Responsibilities:

• Manage invoicing collections cash application and premium receivables across multiple insurance products and geographies.
• Review binders slips policy terms and premium data to ensure accurate and timely billing.
• Monitor accounts receivable (AR) aging and outstanding premiums and drive timely collections.
• Apply and reconcile cash receipts against invoices policies and premium balances.
• Perform account premium and cash reconciliations including investigation and resolution of variances.
• Conduct billing and cash application audits and quality checks.
• Prepare and review AR collections cash application and management reports.
• Coordinate with brokers underwriters Bound Finance and onshore teams to resolve billing discrepancies and issues.
• Maintain accurate billing collections and reconciliation records and trackers.
• Support process training tool development automation and continuous improvement initiatives.
• Identify opportunities to improve billing accuracy operational efficiency and process controls.

Qualifications:

• Bachelors degree in Accounting Finance Business or a related field.
• 2 years of experience in US P&C Insurance Billing Collections or Accounts Receivable.
• Strong understanding of the US P&C insurance lifecycle including bind policy issuance invoicing premium receivables cash application and reconciliation.
• Experience interpreting binders slips policy terms premiums commissions and billing data.
• Strong knowledge of accounts receivable management cash application premium reconciliation and collections.
• Proficiency in MS Excel and MS Office with strong data analysis and reporting skills.
• Strong skills in reconciliation auditing quality control and problem-solving.
• Excellent communication and collaboration skills when working with brokers underwriters finance and onshore teams.
• Process-oriented mindset focused on automation continuous improvement and change advocacy.
• Can start immediately if possible.

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