Automations and AI Integration Expert (Permanent AU Dayshift, RemoteWFH Philippines AU Legal industry)

This is a remote position.

• Identify and automate repetitive operational administrative reporting and document-management tasks.
  
• Integrate AI and large language model tools into controlled workflows that improve productivity without compromising confidentiality accuracy or professional oversight.
  
• Connect core business systems so information is captured once reused safely and reported clearly.
  
• Build practical internal tools dashboards and workflow automations that are easy for staff to use and maintain.
  
• Create a disciplined automation environment with clear documentation access controls testing and ongoing monitoring.
  

• Design and implement automation workflows to eliminate repetitive manual tasks and reduce avoidable errors.
  
• Integrate AI tools and large language models including OpenAI Claude Gemini and similar platforms into appropriate business processes.
  
• Build intelligent solutions for document processing drafting support reporting internal communications task triage and knowledge retrieval.
  
• Develop AI-powered assistants chatbots intake tools and workflow automations subject to privacy confidentiality and quality-control requirements.
  
• Create prompt libraries reusable workflow templates and governance processes for safe and consistent AI use.
  

• Build and maintain internal tools web apps and automation systems that solve real operational problems.
  
• Develop APIs and integrate multiple platforms including CRM project management email finance marketing and document-management systems.
  
• Customize and extend existing systems to improve efficiency usability and reporting.
  
• Own the full development lifecycle including scoping planning development testing deployment documentation and optimization.
  
• Troubleshoot integration issues and maintain reliable automations with appropriate alerting and error- handling.
  

• Create end-to-end workflows using Zapier Make n8n or comparable automation platforms.
  
• Connect business systems such as email calendars CRM file storage task management accounting and client communication platforms.
  
• Optimize automation pipelines for reliability security scalability and maintainability.
  
• Document workflows clearly so they can be audited improved and maintained over time.
  
• Support onboarding and offboarding workflows connected to user access permissions and automation dependencies.
  

• Build dashboards and automated reporting systems that give leadership clear visibility over key metrics and workflow performance.
  
• Design data pipelines to track operational data KPIs lead sources task completion bottlenecks and performance trends.
  
• Support data-driven decision-making by producing accurate timely and understandable reports.
  
• Improve data quality by reducing duplicate entry inconsistent records and manual reporting errors.
  

• Apply best practices in data security privacy access control and system integrity.
  
• Ensure automations are designed with appropriate human review points particularly where legal financial client or confidential information is involved.
  
• Maintain documentation of tools credentials dependencies data flows and known risks.
  
• Recommend sensible governance for AI use including prompt standards recordkeeping review processes and restrictions on sensitive information.
  

• 3-5 years experience in automation software development systems integration or a closely related role.
  
• Strong proficiency in at least one programming language preferably Python or JavaScript/.
  
• Hands-on experience with automation tools such as Zapier Make n8n or similar platforms.
  
• Experience integrating APIs and working with RESTful services webhooks and data transformations.
  
• Familiarity with AI/LLM tools including OpenAI Claude Gemini and prompt design.
  
• Experience with databases including SQL or NoSQL and sound data-handling practices.
  
• Ability to diagnose business problems and convert them into simple practical technical solutions.
  
• Excellent communication skills including the ability to explain technical concepts clearly to non-technical users.
  
• Experience with Claude automation coding workflows collaborative work platforms and connecting MCP servers or comparable tool ecosystems.
  

• Experience in legal professional services SaaS BPO outsourcing or service-based industries.
  
• Familiarity with platforms such as Xero HubSpot Salesforce Zoho Smokeball Microsoft 365 Google Workspace Airtable or similar systems.
  
• Experience with no-code or low-code tools including Bubble Webflow Airtable and comparable platforms.
  
• Knowledge of AI agents retrieval-augmented generation (RAG) vector databases advanced prompt engineering or document intelligence workflows.
  
• Experience building dashboards in Power BI Looker Tableau or similar reporting tools.
  
• Mobile or web app development experience including React Flutter or comparable frameworks.
  

• Manual workload is measurably reduced across priority workflows.
  
• Automations are reliable documented and capable of being maintained without unnecessary dependency on one person.
  
• AI tools are used safely with clear guardrails and human review for sensitive work.
  
• Leadership receives clearer reporting and better visibility over operational performance.
  
• Staff experience improves because systems are easier faster and less error-prone.