Associate Professional, Sales Support (Product & Order Management)

• Act as Product Support Owner for Zebra solutions developing familiarity with product offerings and vendor processes
• Respond promptly to reseller opportunity requests ensuring accurate and timely handling
• Prepare and manage quotations pricing and deal configurations
• Perform partner-facing operational tasks ensuring seamless coordination
• Coordinate with vendors to monitor and validate inventory availability
• Conduct proactive follow-ups on sales opportunities to drive deal closure
• Manage and submit special bids and discount requests with vendors
• Track and update opportunity progression in CRM systems
• Expedite orders and resolve fulfillment-related issues
• Maintain and manage sales pipeline including reporting and insights
• Provide visibility into deal status risks and opportunities
• Build working knowledge of the vendor ecosystem and partner landscape

• Bachelors degree required OR High School graduate with at least 5 years of relevant experience
• Minimum of 4 years of functional experience in Sales Support / Sales Operations
• Strong background in Sales Operations quoting and pricing processes in an IT/Tech distribution industry preferred
• Proficient in ERP such as SAP or CRM and MS Office
• Experience supporting reseller or partner-facing roles comfortable handling inbound and outbound calls
• Good English communication skills
• Willing to work on dayshift (SG timezone) and 10 days monthly RTO schedule (2 consecutive weeks)
• Strong attention to detail tracking and follow-through
• Sales background is an advantage
• Demonstrated judgment and decision-making skills
• Effective stakeholder management across vendors partners and internal teams

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