Associate Learning Designer

The Associate Learning Designer (ALD) supports the design development implementation and continuous improvement of learning solutions that address business and performance needs. Working under the guidance of Learning Designers and Senior Learning Designers the ALD applies foundational instructional design principles learning technologies and established development standards to create engaging accurate and learner-centered experiences.

This role is designed for individuals who are building professional expertise in learning design strengthening business acumen and developing the judgment required to independently manage learning projects in the future. The ALD is expected to demonstrate strong learning agility curiosity attention to detail and a commitment to continuous improvement.

Key Responsibilities

1. Learning Design & Content Development

• Support the design development and updating of learning solutions using established instructional design principles templates and standards.

• Create and maintain learning assets assessments learner materials and supporting resources.

• Ensure learning content is accurate complete and aligned to business and learner requirements.

2. Digital Learning Production

• Develop learning content using approved authoring tools and technologies.

• Apply Manulife branding accessibility requirements and development standards when creating learning materials.

• Support LMS-related activities and learning deployment requirements.

3. Project Execution

• Complete assigned learning design tasks and deliverables within agreed timelines.

• Participate in quality assurance testing reviews and revision cycles.

• Escalate risks dependencies and challenges while seeking guidance when needed.

4. Collaboration & Stakeholder Support

• Work closely with Learning Designers Senior Learning Designers SMEs and business stakeholders.

• Incorporate feedback effectively and contribute to design discussions.

• Demonstrate professionalism responsiveness and customer focus in project interactions.

5. Continuous Learning & Capability Building

• Develop foundational skills in learning design digital authoring project management communication and business acumen.

• Seek coaching feedback and demonstrate learning agility.

• Build readiness for progression to the Learning Designer role through increasing independence and capability.

Required Skills & Qualifications

• Strong written verbal and visual communication skills with the ability to collaborate effectively with stakeholders and subject matter experts.

• Strong attention to detail organizational skills and the ability to manage multiple priorities and deadlines.

• Demonstrated learning agility curiosity and commitment to continuous improvement and professional development.

• Proficiency in Microsoft 365 applications including PowerPoint Word Excel and Teams.

Preferred Qualifications

• Experience creating digital learning content presentations job aids or training materials.

• Exposure to e-learning authoring tools such as Articulate Storyline 360 Rise 360 Vyond Camtasia or similar platforms.

• Familiarity with Learning Management Systems (LMS) and online learning environments.

• Experience working in project-based collaborative or customer-focused environments.

AI-Enabled Learning Design Capability

• Demonstrated openness to working alongside Artificial Intelligence (AI) tools to improve productivity creativity quality and learner outcomes.

• Willingness to learn experiment with and responsibly apply AI-assisted workflows in learning analysis content development storyboarding multimedia creation quality assurance and project delivery.

• Ability to critically evaluate AI-generated outputs apply sound judgment and ensure accuracy compliance accessibility and learner relevance before implementation.

• Growth mindset toward emerging technologies and continuous innovation in learning design practices.