Associate Credit Services Representative-Cash Application (Mid-Shift)
Taguig - Philippines
Job Summary
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
The position supports daily cash application and related Credit Services tasks within SAP and other business systems ensuring high levels of accuracy productivity and customer service. The role also leverages approved digital tools including AI solutions to enhance efficiency while maintaining accountability for validating outputs against source documentation system data and process requirements.
In addition the individual will provide operational support and team coverage as needed proactively identify and escalate issues and contribute to continuous improvement initiatives
Responsibilities may include the following and other duties may be assigned.
- Post incoming cash transactions in SAP and the AutoBank module in accordance with established processes and procedures.
- Process offset adjustment and intercompany transfer transactions as assigned.
- Support write-off processing in compliance with approval authorities and internal controls.
- Process customer refund requests accurately and within agreed timelines ensuring all required documentation and approvals are in place.
- Investigate and resolve unallocated cash items using internal reports and collaborate with Credit & Collection teams and other stakeholders as needed.
- Support SOX compliance activities audit requests and control documentation requirements.
- Assist with journal entries SAP postings and balance sheet/GL reconciliations under guidance and supervision.
- Provide backup support to team members and help ensure continuity of operations during absences handovers or peak workloads.
- Perform other duties reasonably assigned within the scope of the role.
Required Knowledge and Experience:
- Bachelors degree required.
- Prior Credit Services experience is not required. 0 to 1 year of experience in Finance Accounting Shared Services Customer Service or other operational/administrative functions is preferred.
- Basic understanding of accounting finance accounts receivable or cash application processes is advantageous.
- Proficient in Microsoft Office applications particularly Excel Outlook and Word.
- Experience with SAP or other ERP systems is an advantage.
- Strong attention to detail and ability to follow established processes and procedures.
- Good communication and collaboration skills with the ability to work effectively in a team environment.
- Demonstrated willingness to learn adapt and develop new skills in a fast-paced operational setting
- Be able to work a shift of 3 pm- 12 am PHT
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
Required Experience:
IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more