Assistant Community Manager

Onnyt Global Onnyt Global is a Chicago-based property management company supporting homeowner associations (HOAs) across the U.S. We manage the full financial and operational lifecycle for our association clients and our global team is at the heart of how we deliver high-quality service at scale. Were growing fast and building the team to match.

Our Locations and Work Arrangement
Baguio - Hybrid
Cebu - Onsite
Davao - Onsite

Night shift: 9 PM6 AM PHT (aligned to U.S. Central Time)

• 22000- 25000 PHP Monthly 00 annually) based on experience
• Competitive salary commensurate with experience
• Night differential pay
• HMO health coverage (add details if applicable)
• Opportunities for continued education CPA support and professional advancement
• Stable long-term remote engagement with a growing U.S. company

Were looking for a detail-oriented Assistant Community Manager based in the Philippines to support a Chicago-based Community Manager in the day-to-day operations of an HOA portfolio. Youll be the first point of contact for owners board members and vendors managing tickets calls and documentation with professionalism and speed. This is a remote night-shift role aligned to U.S. Central Time (PHT: 9 PM6 AM).

• Serve as the primary point of contact for inbound calls and emails from HOA owners board members and vendors
• Manage and resolve support tickets in Vantaca ensuring timely follow-up and accurate documentation
• Research and resolve accounts receivable (owner) and accounts payable (vendor) payment discrepancies
• Prepare track and route documents for electronic signature via DocuSign
• Coordinate daily operational tasks across an HOA portfolio in collaboration with a U.S.-based Community Manager
• Communicate clearly and professionally with U.S.-based clients and vendors on business needs and status updates

• 2 years of experience in customer service administrative support or property management
• Exceptional written and spoken English client-facing communication with U.S. customers is core to this role
• Proficiency with web-based tools: Google Suite (Gmail Docs Sheets) DocuSign and ticketing systems
• Strong organizational skills with the ability to manage multiple open tickets and priorities simultaneously
• Comfortable working independently and proactively flagging issues to your manager
• Must be based in the Philippines and available to work night shift (approx. 9 PM6 AM PHT)

• Prior experience in HOA property management or real estate administration
• Familiarity with Vantaca or similar property management software
• Experience supporting U.S.-based clients in a BPO shared services or remote capacity

• Competitive salary commensurate with experience
• Night differential pay
• HMO health coverage (add details if applicable)
• Opportunities for continued education CPA support and professional advancement
• Stable long-term remote engagement with a growing U.S. company